Currently, Readysell 8 allows you to integrate contracts that target individual customers, groups of customers and “all customers” in your system. We’ve recently become aware of some issues that affect the reliability of contracts targeted at “all customers”. Due to these issues, we regret to inform you that in an upcoming update, we will be disabling integration support for these contract types.
You will be able to continue to use “all customer” contracts in both Readysell and in WebX, however you will need to configure these independently in both systems. If you would like assistance with the process, please get in touch with our helpdesk and we’ll point you in the right direction.
We are working in conjunction with Office Brands to design and develop a new, more efficient integration process that can be used to efficiently handle all contract types seamlessly. We’ll update you once this is available.