News

Readysell 2

Readysell 2 End of Life and Upgrade Path to Version 7

Readysell
February 8, 2012

Due to the age of the Readysell 2 software it has become impractical to continue support for this version. As such we will be discontinuing support for Readysell 2 on 30/06/2012. This means that you will be required to either upgrade to Readysell 7 or discontinue use of the software in accordance to your licence agreement.

Reasons for Discontinued Support

Some of the reasons are discontinuing support for this legacy version of the software include:

Upstream Support Issues

  • The last update to the file drivers used by Readysell 2 was 05/01/1996. Being over 15 years old, support for these drivers is becoming difficult. Additionally, changes to Windows operating systems over the ensuing period has resulted in compatibility issues. We cannot get any more recent updates to these drivers.
  • Because Readysell 2 was built for legacy Windows versions, there is a risk that at some point a Windows update will occur that makes it impossible to run Readysell 2.

Hardware and Software Incompatibility

  • Due to changes in the way Windows handles mouse and keyboard interaction, modern remote support software (such as LogMeIn) is unable to control Readysell 2. We can no longer remotely access Readysell 2 sites and type any data into the Readysell 2 windows.
  • All current versions of Windows Server and many installations of Windows 7 run in 64-bit mode. Some components of Readysell 2 will not run in 64-bit mode.
  • Newer multi-core CPUs are not utilised correctly by Readysell 2. As such, the old software actually runs slower on the newer hardware.

Security Issues

Readysell 2 will not work correctly if User Access Control (UAC) is enabled on a Windows system. As such, this feature must be disabled. UAC greatly enhances the security on a Windows system and having to disable it increases the risk of viruses, spyware and other malicious software infecting your system.

Internal Support Resources

The Readysell support team are familiar with the more recent versions of Readysell. Newer members of our support team are less familiar with Readysell 2. As a result it is becoming increasingly hard for us to provide support to our Readysell 2 customers

Upgrading to Readysell 7

Current Readysell 2 license holders will receive the Version 7 software at no charge, however there will be a cost of $3000.00 per site for the following:

  • Performing a site review for all equipment to determine compatibility with Readysell 7
  • Application of all required upgrades to ensure Readysell 7 software requirements are met
  • Installation of MySQL Server and Readysell 7 on all workstations
  • Conversion of all data from your current Readysell 2 system to your new Readysell 7 system
  • Pre-training on the new features of the system
  • Design of layouts for Invoices and Statements
  • Configuration of new features such as the Readysell Emailer

What Next?

If you are running Readysell 2, please contact us about upgrading to a more recent version of the Readysell software as soon as possible. As well as continued support, moving to the newer software will also provide access to many new features that have been added to Readysell. We will ensure that given sufficient notice we will convert your system to a more recent version of Readysell before 30/06/2012.
Readysell 7

Disabling the Tax Code column in Sales

Readysell
February 8, 2012

Some of our customers have requested the ability to disable this column on the sales screen.

We have added a document to our web site called “Disabling the Tax Code column in a Sales Screen” that will instruct you on how you can do this if you are experiencing similar issues. The document can be found in the Downloads section of our web site under “Readysell Version 7” and then “Sales and Service”.

Please Note: You must be running one of the latest versions in order to access this feature. If your system is out of date, please contact Readysell Support to arrange an upgrade.

Readysell 7

Readysell Mobile Update

Readysell
February 8, 2012

Over the past couple of months Readysell Mobile, our Windows CE based software for mobile barcode scanning units, has had a number of updates. Amongst these is a new “Stock Location Lookup” feature as well as minor tweaks throughout the software. We have now updated our documentation to cover these changes in more detail.

You can find the updated ReadysellMobile User Guide in the “Downloads” section of our web site under “ReadysellMobile”.

Readysell 7

Purging Old Sales Back Orders

Readysell
February 8, 2012

We have found that some customers have not been purging old, completed back orders from their system and this has been causing some performance issues.

We have added a document to our web site called “Purging Old Sales Back Orders” that will instruct you on how you can do this if you are experiencing similar issues. The document can be found in the Downloads section of our web site under “Readysell Version 7” and then “Sales and Service”.

Announcements

Live Chat Now Available

Readysell
January 24, 2012

In addition to our phone and ticket based support, Readysell is now trialling a live chat support service. This new service is best suited to less involved support requests, but you are welcome to use it at any time – if we can’t solve your problem on the spot we will open up a ticket to track your issue through to completion.

To use the new live chat, just visit our web site and click the “Live Help” button on the left side of the screen. A chat window will pop up and you’ll be connected to a member of our support team in a few seconds.

We are interested in your feedback and whether or not you find this new service beneficial. Send us an email or comment on our blog to let us know about your experience.

Readysell 7

Quick Tip: Customer Ranking

Readysell
December 15, 2011

Did you know that Readysell has a feature that allows you to rank your customers according to dollar value of sales?

If you want to find out more about how to use this feature, there is a document called “Customer Ranking” that goes into more detail. The document can be found in your “Readysell Documents” folder. If you are unable to locate it, you can also find it in the Downloads section of our website.

Readysell 7

New Documentation on Purchase Receipting

Readysell
December 9, 2011

Readysell has compiled a new document called “Scan Check and Variance Procedures for Purchase Receipting” to assist our customers with scan checking at receipting time. This guide can be found in the Downloads section of our web site under “Readysell Version 7” and then “Purchasing”.

If you are new to purchase scanning, please feel free to read up on what is involved, however contact Readysell Support before proceeding so that we can ensure everything is set up correctly.

Announcements

Merry Christmas from Readysell

Readysell
December 2, 2011

EscapeAs we approach the holiday, the management and staff at Readysell would like to extend their thanks and gratitude to their valuable customers. We would like to wish you a very Merry Christmas and a safe and happy New Year.

The Readysell office will be closed this year from Thursday the 22nd of December, 2011. Business will resume on Monday the 9th of January, 2012. Members of our support team will be available during this period for critical support issues only.

Thank you to all of our customers, new and old, for your ongoing business, thoughtful feedback and continued support.

Best Wishes,
Greg, John, Adam, Diane, Dianne, Sharon, Sue & Tony

Readysell 7

General Ledger Guide

Readysell
October 28, 2011

For customers that are making use of the Readysell 7 General Ledger module, we have created a new guide to assist users with operation of the system. The new document consolidates various existing documentation into a single all-encompassing guide to GL and includes some new basic check lists to assist more experienced customers.

The guide covers the following key areas:

  • Verifying GL is running correctly
  • Daily, weekly and monthly checks
  • End of Day and End of Month procedures
  • Rules that must be adhered to when using GL
  • How to perform various procedures and adjustments

It can be found in the downloads section of our web site.

Announcements

PC Maintenance Guide

Readysell
October 27, 2011

Readysell has compiled a PC Maintenance Guide to assist our customers with ensuring the smooth day-to-day operation of their PCs. This guide can be found in the Downloads section of our web site and covers data clean up, anti-virus and anti-malware.

We are happy to hear your feedback on this material as well as suggestions on any other areas of PC Maintenance which would be helpful to add in the future.