News

Announcements

Live Chat Now Available

Readysell
January 24, 2012

In addition to our phone and ticket based support, Readysell is now trialling a live chat support service. This new service is best suited to less involved support requests, but you are welcome to use it at any time – if we can’t solve your problem on the spot we will open up a ticket to track your issue through to completion.

To use the new live chat, just visit our web site and click the “Live Help” button on the left side of the screen. A chat window will pop up and you’ll be connected to a member of our support team in a few seconds.

We are interested in your feedback and whether or not you find this new service beneficial. Send us an email or comment on our blog to let us know about your experience.

Readysell 7

Quick Tip: Customer Ranking

Readysell
December 15, 2011

Did you know that Readysell has a feature that allows you to rank your customers according to dollar value of sales?

If you want to find out more about how to use this feature, there is a document called “Customer Ranking” that goes into more detail. The document can be found in your “Readysell Documents” folder. If you are unable to locate it, you can also find it in the Downloads section of our website.

Readysell 7

New Documentation on Purchase Receipting

Readysell
December 9, 2011

Readysell has compiled a new document called “Scan Check and Variance Procedures for Purchase Receipting” to assist our customers with scan checking at receipting time. This guide can be found in the Downloads section of our web site under “Readysell Version 7” and then “Purchasing”.

If you are new to purchase scanning, please feel free to read up on what is involved, however contact Readysell Support before proceeding so that we can ensure everything is set up correctly.

Announcements

Merry Christmas from Readysell

Readysell
December 2, 2011

EscapeAs we approach the holiday, the management and staff at Readysell would like to extend their thanks and gratitude to their valuable customers. We would like to wish you a very Merry Christmas and a safe and happy New Year.

The Readysell office will be closed this year from Thursday the 22nd of December, 2011. Business will resume on Monday the 9th of January, 2012. Members of our support team will be available during this period for critical support issues only.

Thank you to all of our customers, new and old, for your ongoing business, thoughtful feedback and continued support.

Best Wishes,
Greg, John, Adam, Diane, Dianne, Sharon, Sue & Tony

Readysell 7

General Ledger Guide

Readysell
October 28, 2011

For customers that are making use of the Readysell 7 General Ledger module, we have created a new guide to assist users with operation of the system. The new document consolidates various existing documentation into a single all-encompassing guide to GL and includes some new basic check lists to assist more experienced customers.

The guide covers the following key areas:

  • Verifying GL is running correctly
  • Daily, weekly and monthly checks
  • End of Day and End of Month procedures
  • Rules that must be adhered to when using GL
  • How to perform various procedures and adjustments

It can be found in the downloads section of our web site.

Announcements

PC Maintenance Guide

Readysell
October 27, 2011

Readysell has compiled a PC Maintenance Guide to assist our customers with ensuring the smooth day-to-day operation of their PCs. This guide can be found in the Downloads section of our web site and covers data clean up, anti-virus and anti-malware.

We are happy to hear your feedback on this material as well as suggestions on any other areas of PC Maintenance which would be helpful to add in the future.

Office Brands

Image Update

Readysell
October 27, 2011

We have recently sent out an updated set of images for all new products from June to October 2011.

These images should now be updated on your system. If your images have not been updated, please contact Readysell Support so that we can investigate.

Office Brands

Readysell-Office Brands Integration Update

Readysell
October 10, 2011

Overriding Office Brands Pricing on WebSphere

Not too long ago we sent out a poll requesting feedback on how we should handle uploading of pricing data to WebSphere. 85% of respondents agreed that the “Custom Price Level” method would best suit their needs. Based on this feedback we have been busy developing and testing a new version of RObI.

Today we are pleased to announce that we are ready to begin rolling out this update to any interested Readysell customer. The key features of this integration are:

  • Ability to override the list price of any WebSphere product (catalogue or store) by entering a price into a pre-defined level
  • Ability to override the government price of any WebSphere product (catalogue or store) by entering a price into a pre-defined level

Please note, however, once a price override is created you will be taking “ownership” of the pricing for that product. For the immediate future you will not be able to revert back to WebSphere pricing. We will be working with Office Brands over the coming months to make this a possibility, however, please take this into consideration when evaluating if you would like to use this new feature.

Additionally, you will not be able to define bulk pricing for catalogue products – any bulk pricing defined by Office Brands will be lost if you override the pricing.

If you are interested in this new feature, please send an email to support@readysell.com.au and we will contact you to discuss implementation.

Uploading Prices with Quantity Breaks

Separate to the override feature detailed above, all members are now able to upload bulk pricing for store products only. This new feature is in place effective immediately.

To start using this feature, simply set up your web products as usual and use the “Qty Break” field and your regular pricing levels to define your bulk pricing.

Updated Documentation

In addition to the inclusion of the above features, our Readysell-Office Brands Integration User Guide has been updated to include more information about integrating your Readysell system with WebSphere. The updated documentation can be found at the Downloads sections of our web site.

Office Brands, Readysell 7

Poll: WebSphere Price Uploads

Readysell
September 8, 2011

Readysell and Office Brands are currently investigating further Readysell-WebSphere integration points. One commonly requested feature is to allow stores to upload general pricing data (i.e. pricing not attached to a specific customer contract).

There are a number of techniques that could be employed to achieve this level of integration, these are:

  1. Custom Price Level
    A price level in Readysell would be assigned to “Web Price” that could be populated on any product. This price would override the WebSphere price when set. If left blank, the Office Brands default pricing would be used.
  2. List Price Level (Manual Maintenance)
    Your regular list price level would be used for web pricing if the “Display on Website” flag was ticked. Whenever a new catalogue is loaded, the list price would stay the same and Office Brands catalogue pricing would be ignored.
  3. List Price Level (Catalogue Override)
    Your regular list price level would be used for web pricing if the “Display on Website” flag was ticked. Whenever a new catalogue is loaded, the list price would be overridden by the Office Brands catalogue pricing and custom price changes would have to be re-applied.

We are running a quick poll to check which method our customers are most interested in. We invite you to vote below (or at click here if you are having trouble) to assist us in ensuring this change best fits your needs.

[poll id=”2″]

Announcements

Special Offer on IBM Lenovo PCs

Readysell
August 31, 2011

For those customer who have been putting off upgrading their equipment or are just due for a hardware refresh, Readysell currently has a special offer available on IBM Lenovo ThinkCentre M58e PCs.

These PCs are brand new and have the following specifications:

Model: IBM Lenovo ThinkCentre M58e (Part Number 7258-A35-03)
CPU: 1 x Dual-Core Pentium E5300 2.6 GHz/2 MB, FSB 800 MHz
RAM: 4 GB
Hard Disk: 1 x 320 GB
Other Drives: Floppy – None, DVD-RW
Operating System: Windows 7 Professional 32bit
Warranty: 12 Months

All this for just $495.00 ex GST.

Please contact Greg by emailing greg@readysell.com.au or calling (02) 9792 4439 if you are interested in this offer.