News

Readysell operating arrangements for Labour Day Public holiday

Dear Readysell customers,

On the 5th of October, Queensland, the Australian Capital Territory, New South Wales, and South Australia will be observing the Labour Day public holiday. As the Readysell head office is located in New South Wales, the office will be closed, but our normal ‘after-hours’ support is available for critical issues. We will have a staff member on call to respond to any critical issues that arise.

Update on GNS integration with Readysell

Good afternoon everyone,

Over the weekend it became apparent that there was an issue with the integration between GNS and Readysell – because of a change that GNS affected to their systems on Friday. 

Readysell has worked with GNS and we are pleased to announce we now have a solution get GNS EDI integration from Readysell working again! The solution must be setup at each business individually. Shannon, on our support team, has already started rolling out the change to some businesses today – starting with those businesses that have put in support tickets. Shannon will continue to roll out the change (including to your business) over the next few working days.

In the meantime, until the change is rolled out to your business, the workaround to this issue is still to send purchase orders to GNS via email. Use the “Send” button on purchase orders or email batches to send your purchase orders to GNS via email.

If you have any questions or if you need any further assistance. Please contact Readysell support.

Update on GNS integration with Readysell

Good afternoon everyone,

Over the weekend it became apparent that there was an issue with the integration between GNS and Readysell – because of a change that GNS affected to their systems on Friday. At the current moment, this latest change is not allowing our customers to send their purchase orders via EDI to GNS.

GNS informed us late on Friday of the change they had made to their system and gave our team instructions on the minimal changes required to Readysell in order to ensure that the systems continued to operate together. While our team made the requested changes immediately, unfortunately these did not work as we were told, and issues arose with this functionality over the weekend.

GNS are currently working on a resolution, and our team will be communicating with them constantly, to ensure the duration of this issue is as short as possible. We will update you all as the fix progresses.

In the meantime, the workaround to this issue is to send purchase orders to GNS via email. Use the “Send” button on purchase orders or email batches to send your purchase orders to GNS via email.

Free Readysell Webinar Schedule June to December 2020

Readysell is running free webinar programs between June and December 2020:

  • A general discussion user group, every two weeks, for you and your team.
  • Monthly structured training webinars designed to help you and your team get the most out of your Readysell system.
  • Advisory groups for dealer principals and senior staff to help guide Readysell’s development roadmap.

Webinars commence next week, so please register in the next few days to secure a place for you and your team.

Click Here to View and Register for the Webinar Program

Readysell Wells now rolling out

We’re pleased to announce that Readysell 8.58 (codename Wells) is rolling out to all of our Readysell 8 customers. This release is focused on implementing some important backend enhancements, as well as actioning some bugs that have been reported.

New Feature: Prepopulate Payment Reference to customer’s payments from cards

We have now given the ability to have an optional “Customer Payment Reference” field which is located in customer settings.

New Feature: Automatically calculate a freight value for IFS integration

Readysell currently sends consignment unit types and quantities to IFS. IFS can automatically suggest and calculate a freight value for each available carrier, and the user can override the carrier on IFS. Once the user selects or confirms the preferred carrier for a sale shipment on IFS, the value of the sale shipment will flow back to the product “FROUT” freight product line on the sale shipment – if there is a freight line on the sale shipment – Readysell having automatically added a zero value freight line to the first sale shipment for each order.

In system types> Consignments, If IFS-ENABLED-COST is enabled and IFS-SHIPPING-PRODUCT is set and the product is available in readysell, the system will then enter a carrier and consignment item on the shipment. Once the shipment is finalised, the IFS-SHIPPING-PRODUCT will appear on the line with the value of the consignment provided by IFS.

New Feature: Allow more than 100 emails to be deployed to a single customer through email batch

Readysell has now given the ability to deploy more than 100 emails to one customer when doing an invoice email batch.

But wait, there’s more…

We’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through the Readysell Helpdesk.

  • 15540 Task Generate Service Order – Setting the last service order date and service order number on machine meter services
  • 15543 Multiple CRM ID for same customer and contact at Readysell for BI Integration
  • 15544 BI Inconsistency on Sales data sent
  • 15555 eBay integration API eBay.Service.Core.Sdk.ApiException error
  • 15563 Inventory BI Feed – Store in Hand showing as Zero
  • 15564 BIX Interface Changes – File Name Format
  • 15573 OC Document Number – Use other Document Number
  • 15577 BI Sequence is often out of sync
  • 15580 Exclude contracts when copying a sale order
  • 15586 BI – OB filter staff, supplier & loyalty to send
  • 15604 Speed of Customer Searches and Adding New Customers needs to improve
  • 15516 Sales run to be able to generate a shipment and invoice for a value of $0.00 with or without a manual discount
  • 15518 Sales runs using products from a non stock product category look up the Non stock Costing method for all products within that Product category and apply the costing rules to the shipment.
  • 15520 Create a BIX Control, even if there is not data to send. Especially for the multiple sites setup.

End of Financial Year Guide for 2019-2020

Now that the end of the financial year is upon us, please follow these instructions of what needs to be done in Readysell.

Readysell 7

Please see the EOFY document on the Readysell Support Centre.

Readysell 8

Please see the End of Year Procedure page on our wiki.

Readysell Payroll

Please see :
End-of-Financial-Year-Guide-2019-2020-Payment-Summaries
End of Financial Year 2019/2020 Guide.

This link is for the End of Financial Year 2019/2020 processing with STP Finalisation webinar.. https://www.youtube.com/watch?v=2Afo1tAnpDk

This link is for End of Financial Year 2019/2020 processing with Payment Summaries webinar – (STP exempt businesses)
https://www.youtube.com/watch?v=Hn5dEA8Bfv4&list=PLY4J_QM-_nqjfgdjYzzpnZAYRuSRNRVAP&index=2

If you have any questions, please don’t hesitate to contact our support team – you can find all the details on our web site at readysell.com.au.

Online orders not flowing through to Readysell

Good afternoon everyone,

Readysell has just discovered that online orders are not flowing through to the Readysell system. Office Brands are aware of the issue, and are working as quick as possible to resolve this matter. There currently is no ETA on when this will be resolved.

In the meantime, if you need online orders shipped please manually enter these into the Readysell system for processing.

Free Stocktake Training Webinars

In response to a spike in demand for advice around stocktakes over the last few days, Readysell will be running two half hour stocktake training webinars over the next few days:

  • Wednesday 24/06/2020 at 1:00 on Sydney time
  • Thursday 25/06/2020 at 1:00 on Sydney time

If you are doing a stocktake in the next few weeks, we advise you to attend.

Please Join the Zoom Meeting by clicking the link below:

https://zoom.us/j/7323973551

Meeting ID: 732 397 3551

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Dial by your location
+61 8 7150 1149 Australia
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Meeting ID: 732 397 3551
Find your local number: https://zoom.us/u/abgF74IIZK

Get ready for EOFY 19/20 with KeyPay!

Don’t let the end of the financial year scare you! KeyPay is here to provide you with all the tools you’ll need to make wrapping up the Financial Year 2019/2020 as smooth as possible. This blog will help you with understanding key End of Financial Year (EOFY) tasks that need to be completed, and equip you with knowing how to implement them effectively within KeyPay.

Our EOFY resources at a glance:
Webinars
Our webinars are a useful way of gaining knowledge on how to access and utilise tools within KeyPay that will help you in the EOFY process. There are two topics offered:
Topic
 
Description Details
End of Financial Year processing with Payment Summaries This webinar is designed for businesses who have not yet started or are not required to start reporting to the ATO via STP. This includes WPN holders and businesses with closely held employees as they are exempt from reporting to the ATO via STP for this financial year.

This webinar will show businesses with these specific requirements how to generate payment summaries for their eligible employees by covering:

Tips on reconciling data to ensure everything is correct before processing payment summaries
How to report FBT amounts on the payment summaries
How to generate and publish payment summaries to your staff
Methods of lodging payment summary data to the ATO
ATO deadlines for lodging payment summaries with the ATO and providing that information to your employees
Obligations for WPN holders and closely held employees for the new FY

*If you’re a business that has a combination of closely held employees and non-closely held employees, we recommend that you also attend our EOFY processing with STP Finalisation webinar.
18 June 2020 (Thurs)

10am AEST

Register here
End of Financial Year processing with STP Finalisation This webinar is specifically for businesses that have already been reportng to the ATO for Single Touch Payroll during this financial year. We will show you how to process your End of Year using our purpose built Finalisation Wizard!

In this webinar, we’ll be covering:

Tips on reconciling data to ensure everything is correct before lodging finalisation event
Using the EOFY wizard to report a finalisation event
How to report FBT amounts via STP
ATO deadlines for reporting your End of Year finalisation
What your employee can expect to see via their myGov account
Difference between Payment Summaries vs Income Statements and what it means to your employees
17 June 2020
(Wed)

24 June 2020
(Wed)

1 July 2020
(Wed)

10am AEST

Register here
*Note that all webinars will be uploaded to YouTube

EOFY guides
In each of our five guides below, our team walks you through the steps necessary to process crucial EOFY tasks in KeyPay.

Topic Description
7 housekeeping tips for End of Financial Year Have you got everything in order? We’ve rounded up 7 housekeeping tips to kick start your preparation for the End of Financial Year with KeyPay.
End of Financial Year guide 2019/2020 – Payment Summaries Relevant for businesses that are exempt from reporting STP, and have therefore chosen not to, during the 2019/2020 financial year.

This article will guide you through the process of wrapping up the 2019/2020 financial year, generating and lodging your employees’ payment summaries and getting ready for the 2020/2021 financial year.

Processing of Payment Summaries – FAQs
End of Financial Year guide 2019/2020 – Reporting Single Touch Payroll (STP) Relevant for employers that have been reporting to the ATO for STP during this financial year, as well as all businesses which do not fall within the exemption for WPN holders and small businesses with closely held employees.

The article will guide you through housekeeping and then the finalisation process for the 2019/2020 financial year.

Processing using STP – FAQs
Publishing Employee Payment Summaries and Lodging PAYG payment summary reports to the ATO *Specifically for payroll administrators who have not been STP reporting for FY 19/20

Completed all of your End of Year Reconciliation? We walk you through publishing payment summaries and lodging PAYG payment summary reports to the ATO.
Publishing Employee Payment Summaries and Lodging PAYG payment summary reports to the ATO *Specifically for payroll administrators who have not been STP reporting for FY 19/20

Completed all of your End of Year Reconciliation? We walk you through publishing payment summaries and lodging PAYG payment summary reports to the ATO.
All things STP Everything you need to smoothly set up and roll out STP within KeyPay.

Topics covered include how to register for STP, STP guide, processing finalisation events, creating and lodging an amended finalisation event.
7 housekeeping tips for the End of Financial Year

By following our top housekeeping tips for End of Financial Year in KeyPay, you can avoid frustrating issues

1. Check employees’ Tax File Numbers: Ensure your employee’s Tax File Numbers are valid. If an employee’s Tax File Number has been entered as ‘111111111’, you should make sure you contact the employee for the correct data.


2. Do you have approved working holiday makers in your business? Check if your employee’s working holiday maker flag is correct: This can be done on the employee’s tax file declaration page.


3. Joined KeyPay mid-Financial Year? Importing your YTD balances to KeyPay means you only need to undertake one finalisation event or payment summary lodgement per employee. If reporting via STP, refer to our transitional options available to you.


4. Check if employees have Fringe Benefits Tax that needs to be reported: Reportable FBT must be entered separately – RFBA’s cannot be entered via pay runs.


5. Make sure reportable employer super contributions have been processed in the pay run.


6. Ensure your‘allowance’ pay categories and deduction settings are properly configured.

7. Reconcile your end of year lodgement data with your payroll report to ensure what you are lodging matches with what has been processed for the financial year. Refer to our recommended reconciliation tips for payment summary lodgement and STP finalisation events.

For a stress free EOFY, we strongly recommend commencing the above process as soon as possible. Fixing any configuration settings or invalid data before you start your end of year processes means you’ll have less reconciling to do after the final pay run of the financial year. It will be much less time consuming and you’ll be far less likely to have to make any adjustments after the fact!

Publishing Employee Payment Summaries and Lodging PAYG payment summary reports to the ATO

LAST UPDATED: 9 JUNE 2020

Note: This piece is specifically for payroll administrators who have not been STP reporting for FY19/20.

Publishing employee payment summaries
Once you’ve completed all of your End of Year Reconciliation (if not, read here), you will be able to view the payment summaries yourself before they’re published to give you peace of mind.

Deadline for issuing employee payment summaries: 14 July

Once published, you can send a notification to employees at that time or schedule for whenever you choose. The employee will also have access to their payment summaries if they go to the employee portal or in the WorkZone app.
For guidance on publishing Employee Payment Summaries, view our step by step instructions here


Lodging PAYG payment summary reports to the ATO

The next step would be submitting PAYG payment summary information for your employees to the ATO.
The ATO requires that all businesses submit PAYG payment summary information for their employees by August 14. To make this simpler for you, you can lodge the PAYG payment summaries electronically through KeyPay. Alternatively, if your preference is to lodge the EMPDUPE file through your business portal, we can also facilitate this.

Lodging electronically via SBR is the quickest method, but you must ensure you’re set up for electronic lodgement. To check if you’re set up:

1. Go to ‘Payroll Settings’ > ‘ATO Settings’ tab and make sure all this information is entered correctly. HINT: you can use the ‘copy from business settings’ option.


2. On the Electronic Lodgement & STP tab you will be able to see if you are enabled for electronic lodgement. If not, you can click on the Enable Electronic Lodgement option and this will direct you to our Single Touch Payroll set up process. For STP exempt businesses, this set up will allow electronic lodgement of payment summaries. Remember to register your software ID with the ATO first! Our Enabling ATO Integration for Single Touch Payroll article will assist with that.


3. If you have more than one employing entity set up in your business, don’t forget to enable electronic lodgement for all employing entities!


4. To check you are enabled, go to ‘Payroll Settings’ > ‘Employing Entities’. If you need to enable the employing entity click on the Enable Electronic Lodgement option within the relevant entity and confirm you have registered the software ID. 

Once you’re set up, follow the steps in our support article to lodge via SBR. Alternatively, you can upload the EMPDUPE file to your ATO business portal. Click here for steps on how.
All things STP

LAST UPDATED: 9 JUNE 2020
Everything you need to smoothly set up and roll out STP within KeyPay.

Topics covered:

What is STP?
How to register for STP
STP guide
STP page in KeyPay
Validation warnings in STP events
STP: Processing finalisation events
Creating and lodging an amended finalisation event 
Other useful articles for STP

What is STP?

STP is a government initiative that was introduced to streamline business reporting obligations. It started from 1 July 2019 for employers with 19 or less employees (businesses with 20 or more employees were required to be STP compliant in July 2018).
In a nutshell, STP requires employers (or their registered agent/intermediary) to report payments such as salaries and wages, PAYG withholding and super information directly to the ATO from their payroll system. This must be reported after every pay run has been finalised but no later than the employee’s payment date.

How to register for STP

To help you get started, KeyPay has an STP registration wizard that you can easily follow to enter all the required business details, show you how to register the software ID with the ATO and enable the payroll software for the electronic lodgement of STP information to the ATO. 
You can access the wizard from two areas in the software: 
Payroll Dashboard
ATO settings > Electronic Lodgement & STP tab

Once you’ve accessed the wizard, follow the three steps laid out in our STP Registration Wizard support article and you’ll be enabled for STP!

STP guide

We’ve prepared an STP guide to help you navigate through all the necessary components required to undertake STP reporting. This includes changes to existing business settings, new configuration settings, how to create pay events and ultimately successfully lodging pay events.

Additionally, our End of Financial Year Guide 2019/2020 – Reporting STP will guide you through housekeeping and then the finalisation process for the 2019/2020 financial year.

STP Page in KeyPay

KeyPay’s STP page is available to all businesses that have enabled STP and can be accessed via Reports > Single Touch Payroll (under the ‘ATO Reporting’ list)
From here you can view the details of all historical events as well as perform other actions like creating a new pay run, creating an update event and launching the finalisation wizard
More information regarding the STP page can be found here.

Validation Warnings in STP Events

This article lists the validation warnings set up within KeyPay that you may see once you have created a pay/update event. We have put these warnings in place to reduce the possibility of a failed or partially successful lodgement. However, please note, some errors can only be identified AFTER the event has been lodged with the ATO.
STP: Processing Finalisation Events

There are 2 ways within KeyPay to lodge your finalisation event. 

Update event functionality
STP EOFY Wizard

The support articles above will guide you through completing your end of year processing (ie processing a Finalisation Event) using each of those methods. 
Note that the STP EOFY Wizard does include additional functionality over an update event, being:

Ability to bulk import RFB amounts for employees;
Send notification emails from the platform once the finalisation event has been successfully lodged; and

Accessing the amended finalisation event wizard if further finalisation events are required.

Creating and Lodging an Amended Finalisation Event

If, after having successfully lodged a finalisation event for your employees, you identify that an employee’s earnings need to be adjusted, you will need to lodge an amended finalisation event.
This support article provides instructions on how to lodge an amended finalisation event for businesses reporting their end of year through STP.
*Note: Employers are required to lodge the amendment no later than 14 days after having identified the need to do an amendment.

Managing failed or partially successful STP events

There may be instances where a pay event is deemed partially successful. The reason for this would be that one or more employee records failed. N.B. To clarify, all other employees whose records do not fail are successfully lodged with the ATO. 

Our Managing failed or partially successful STP events support article provides instructions on how to manage this scenario if it occurs.

Other useful articles for STP:

I have been reporting STP during the financial year. Do I have to generate payment summaries?
Resolving Common STP Lodgement Issues
Lodging an STP earnings reset event to fix incorrectly reported business/employee settings

With all these resources up your sleeves, this EOFY is sure to be organised and stress free!

KeyPay-End Of Financial Year

Just dropping you a quick note to let you know of features, enhancements and improvements we have recently released.

2020/2021 Tax Tables

Just confirming we have deployed the 2020/2021 financial year tax tables. This means users can create pay runs that contain pay dates for the next financial year.
 
2019/2020 End of Financial Year Processing

End of year is fast approaching! You can start preparing for this process as we have now released both the finalisation event and payment summary functionality for this financial year.

Additionally, you can access our support articles to guide you through the process, applicable to your scenario, as follows:
STP Finalisation Events;
Payment Summaries.

Don’t forget to register for our EOFY webinars! We’ll also have a central resource hub for everything end of year related that will be made available to you soon.

STP Earnings Reset Event

We have created a new event type that allows you to report $0 earnings against an employee, effectively wiping out earnings previously reported to the ATO. You would use an earnings reset event to reverse incorrect business and/or employee details, such as incorrect BMS ID, employee Id, employing entity, etc previously lodged for an employee.

Refer to our support article for further information on how this works

JobKeeper & Payroll Tax

It has been confirmed that all States and Territories have applied a payroll tax exemption to JobKeeper wages. As such, we have updated all system generated JobKeeper pay categories to classify them as payroll tax exempt. This update also applies the exemption retrospectively, ie to pay runs already processed using the pay categories

If you have created your own JobKeeper pay categories, we suggest you update the payroll tax exempt setting accordingly to ensure your payroll tax reporting is correct.
Modern Awards & Annual Wage Review

Normally at this time of the year, the Fair Work Commission would have announced their decision regarding the national minimum wage. This year, however, the timelines for consultations, submissions, etc have been stretched out. What does that mean? Basically, there is no definitive timeframe as to when an announcement will be made. It’s seemingly unlikely that award wage updates will occur from 1 July, however you can never say never.

We will obviously be staying abreast of this exciting development and keep you informed of any updates along the way. 

Regards,
KeyPay