We’re pleased to announce that Readysell 8.53 (codename Perry) is rolling out to all of our Readysell 8 customers. This release introduces a refreshed user interface and implements a number of long-standing customer requests from the Readysell forum. Get up and running faster with our simplified user interface We’ve freshened…
Transitioning products from Cumberland Stationery to ACCO Brands
As you are likely aware, ACCO Brands Australia has announced the acquisition of all brands and distribution rights from the Cumberland Stationery Co Pty Ltd, effective 1 February. Starting next week, Office Brands will have updated the supplier data on affected products. Please use the instructions below to ensure these…
New prerequisite in upcoming Readysell update
Starting with Readysell 8.53 (which will begin rolling out next week) the Microsoft Visual C++ Redistributable 2015 components will need to be installed on each PC running the Readysell client. If this component has not already been installed, Readysell 8.53 will prompt to you to install this when it first…
Change of contract upload mechanism
Starting tomorrow (Friday, 25th of January) we will start uploading contracts to the Office Brands WebX site using the new component services API. Advantages to using this API include reliability improvements and immediate feedback on the success of contract uploads. The change over does not require any intervention from customers.…
Accessing the new Readysell Helpdesk
The Readysell Helpdesk has now moved to the Freshdesk platform. Any newly created tickets and existing outstanding tickets will be handled in the new system. To access the new ticketing system, go to http://support.readysell.com.au/ and click “Forgot your password”. Type in your email address, then click “Reset my password”. This…
Upcoming changes to the Readysell Helpdesk
This Saturday (12th of January) Readysell will be moving to the Freshdesk platform for our helpdesk ticketing system. Freshdesk will enable us to better serve customers by ensuring we have high visibility into priority issues, automatically receive relevant telemetry (such as screenshots and log files) when you lodge a ticket…
Readysell 8.52 Orielton now rolling out
Happy New Year! We’re pleased to announce that Readysell 8.52 (codename Orielton) is rolling out to all of our Readysell 8 customers. This release focuses primarily on behind the scenes changes to improve Office Brands integration, but also includes a few minor usability tweaks. Office Brands integration improvements Over the…