You may have heard about KRACK, a recently disclosed vulnerability in the WPA2 protocol commonly used to secure WiFi. While the vulnerability is real, there’s been some misreporting about the threat and what you should do to protect yourself. As such, we wanted to provide some quick information to put your…
Serving you better with the all new Readysell Customer Portal
We’re pleased to announce the availability of the all new Readysell Customer Portal. The portal gives you easy access to all the resources you may require as a Readysell customer, including account information, past invoices and links to essential support resources. To access the portal, just visit our website at…
Accessing the new Readysell Helpdesk
To help better serve our customers, Readysell has a new helpdesk system. To use the new system online for submitting, viewing and responding to tickets, you will need to set up a new password. How do I access the new system? 1. Request a password reset Go to https://support.readysell.com.au/index.php?/home/forgot-password then enter…
Scheduled downtime for support ticket system this weekend
To better support our customers, this weekend Readysell will be migrating to a new ticketing system. During the migration, you will be unable to access our helpdesk. You can continue to submit tickets by emailing support@readysell.com.au and they will be routed to our new ticket system, which will be live…
Secure your digital life this World Password Day
Did you know that today (May the 4th) marks not only Star Wars Day, but (arguably) an even more important occasion, World Password Day. Just follow these four simple steps to upgrade your security: Step 1: Create strong passwords The key to a strong password is length. Your passwords should be…
Protect your business with the Readysell Security Guide
Every month Readysell recovers another customer that has had a security breach. The main concern is how much will this breach cost them in money, time and worse of all, lost data. Another factor often overlooked is the potential for you, the business owner, to receive fines as the result…
Reduced support on Friday 27th of January
The Readysell office will be operating with reduced support on Friday the 27th of January. To assist any customers who require critical or emergency support, we recommend submitting any non-critical support requests using our ticket system (via our website or by emailing support@readysell.com.au).
Reminder: Readysell Christmas closure
Just a friendly reminder that the Readysell office will be closed this year from Monday 19th of December, 2016. Business will resume on Monday 9th of January, 2017. Members of our support team will be available during this period for critical or emergency support issues only. If you happened to miss it, we suggest…
Merry Christmas from Readysell
Christmas and the New Year is nearly upon us and we’d like to take some time to reflect on the year that has passed, express our thanks and gratitude to our valuable customers and inform you of our arrangements for the holiday season. The Readysell office will be closed this year from Monday…
Interruption to power supply at Readysell offices
Due to a planned power outage at Readysell’s Milperra office, Readysell support will be operating in a reduced capacity for a 1-2 hour period between 8am and 3pm today. During this period we will be attending to critical or emergency level issues only. For up to date information, please monitor…