News

Keep your skills up to date with our free monthly training webinars

HeadsetOver twenty Office Brands dealers have participated in Readysell’s new free monthly webinar training program. Every participant has told us they have learned something of practical use in their business from the sessions. Many dealers have made tangible improvements in their business such as reducing dead stock, improving margin by managing price updates and improving customer service by spotting contracts that have expired.

“I applied the webinar training immediately. I found some product pricing issues that had been costing me money and fixed contracts that were not performing for my customers. There were two or three lightbulb moments in the first session”

– Geoff Kindred, Express Office National

“Yet another excellent Readysell training program that I am very pleased to be part of. I am now controlling my dead stock better and have a lot of home work improving other aspects of my business”

– Anthony Semmler, Principal, Office National Barossa

“I’ve learned so much and my business has definitely benefited from the training”

– Ajay Amin, Principal, Ezi Office Supplies

Some of the recent and planned free training sessions include:

  • Improving profit by better monitoring of pricing and contracts
  • Improving profit and sales with contracts
  • Improving the value of your business by cleaning your database
  • Understanding your sales with analysis and DIFOT reporting

Readysell’s free webinar training will benefit your business. Contact us for reserve a spot in any of our upcoming sessions. Members of our team will also be attending the Office Brands EXPO in Melbourne this weekend. Please drop by and visit us at the Office Brands stall on the show floor on Saturday, or come speak with one of our Subject Matter Experts on Sunday.

Office Brands dealers benefit from joint technology mentoring program

Toni Glass from Toni Glass ConsultingOffice Brands, Toni Glass Consulting, Geoff Kindred of Express Office National and Readysell have partnered to deliver the first Office Brands Technology Mentoring program over eight weeks.

Geoff Kindred and Toni Glass led the presentations, focusing on real benefits from a dealer perspective. We have received glowing feedback from all of the participants. During the program we help dealers to get real business benefits from the available technologies using a weekly webinar and individual follow up tutoring. Toni Glass is also running follow up sessions to help participants plan and monitor the real business benefits of the mentoring program.

Ritesh Patel, Chief Information Officer at Office Brands states “Office Brands will run the mentoring program three times a year to help dealers get the most out of Office Brands’ and Readysell’s technologies”. Please ensure you are subscribed to and review upcoming Office Brands broadcasts to learn about how you can be involved with the next round of sessions.

“I was amazed at just how fast Readysell responded. I asked for something one week and the next week it would just be there”

– Nicole Keeffe, Manager, Office National Kununurra

“Readysell’s commitment to follow up every session by personally calling every participant, every week was excellent”

– Toni Glass, Toni Glass Consulting (pictured)

Important changes to stock allocation

We have made some changes to stock allocation to prevent occasional errors that occurred when stock that had been shipped was reallocated.

Previously, stock remained allocated on sale order lines, even when a shipment had been released. Now, stock allocated on sale orders and sale shipments will clear as soon as a sale shipment is in progress for that sale order line.

The reason for this change is that there could be a mix up between stock allocated on sale orders and stock on sale shipments. Now if stock is shipped it no longer shows as allocated. When stock is shipped, the quantity allocated is cleared and appears in the quantity shipped column instead. The percent fully allocated for the line goes to zero. See worked example below.

When order is placed:

  • Sale order quantity 10
  • Quantity allocated 8
  • Quantity on shipments 0
  • Quantity on back order 2

When sale shipment for 8 is released:

  • Sale order quantity 10
  • Quantity allocated 0
  • Quantity on shipments 8
  • Quantity on back order 2

The most obvious changes are:

  1. The quantity fully allocated may go to zero for a sale order when the sale has a shipment, even if the shipment is not posted
  2. The quantity allocated on a sale order line may go to zero when the sale order line has a shipment

We’ve updated our documentation at https://readysell.atlassian.net/wiki/x/H4A9BQ should you require more information about this change. If you have any further questions, please contact Readysell Support.

Readysell 8.37: Sprinkled with goodness

Over the last couple of weeks we’ve been continuing our campaign to make Readysell easier for you to use and to put valuable business insights at your fingertips. With Readysell 8.37, now rolling out to all of our Readysell 8 customers, we’re glad to be delivering more of these improvements. There’s still more to do, so you can look forward to similar improvements in the releases to follow.

What’s new?

With this release, you’ll notice various goodies sprinkled across the system. Here’s just a few of the changes we’ve made:

  • Added useful fields to the default sales and purchasing screen layouts
  • Added highlighting to GP% and margin values on sales when they fall below configured thresholds
  • Added a “Open in Browser” button when viewing help pages in Readysell
  • Added new filters and a “Difference” column to the Product Import Audit screen
  • Introduced some new actionable metrics
  • Added a new “Sales by Period” report
  • Added an option for “Monday to Saturday” in the operating days for supplier cards

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

Readysell 8.36: Faster than lightning

What? Already you say? Yes, we know it’s only been 2 weeks, but Readysell 8.36 is now rolling out to all of our Readysell 8 customers. In this release we continue our focus on making it easier for you to use Readysell and putting valuable business insights at your fingertips. And don’t worry, we’re not done yet. You can look forward to similar improvements in the releases to follow.

Readysell 8.36: Identify and target areas for improvement with actionable metricsIdentify and target areas to improve with actionable metrics

We’ve recently compiled a number of key metrics that each dealer can use to gauge how their business is performing against similar dealers in the Office Brands group. In this release, we’re putting a number of those metrics at your fingertips by showing them on the Management Dashboard. We’ve colour coded each metric so you can spot if you’re falling behind, and you can even double click to get some advice on how to improve.

Quickly identify dead stock and lapsed/inactive customers

Clearing out dead stock and re-engaging lapsed or inactive customers are two key ways you can use the data in your system to improve the profitability of your business. To make things easier, we’ve added tailored view variants for these key scenarios. On the product list view, select the “Dead Stock” variant and on the card list view, select the “Customer Lapsed and Inactive” variant to get started.

Readysell 8.36: Navigate around effectively and never miss a detail with our latest UI tweaksNavigate around effectively and never miss a detail with our latest UI tweaks

We’ve observed that some of the most effective users of Readysell customise the user interface of their system to help them constantly improve their data and business processes. We are collaborating with these users to distil their changes into improvements that apply to and can be distributed to all Readysell users. In this release, we’ve started integrating some of these changes. You’ll notice that we’ve moved some tabs around based on common usage, we’re highlighting certain fields for emphasis and we’ve added colour-coding where it makes sense. We’ve done our best to merge these changes with any existing customistations you have, but in some cases your customisations may be lost. If that’s the case, you may need to re-create your customisations. We promise it will be worth it. We’d love to hear your feedback as we continue to make improvements in this area going forward.

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

Readysell 8.35: Going for gold*

We’re pleased to announce that Readysell 8.35 is now rolling out to all of our Readysell 8 customers. This release addresses some common customer requests and kicks off a series of releases that will be focused on making it easier for you to use Readysell and putting valuable business insights at your fingertips.

Readysell 8.35: Benchmark warehouse efficiency with improved DIFOT reportsBenchmark warehouse efficiency with improved DIFOT reports

Delivered In-Full, On-Time (DIFOT) reporting is a great way to measure how effectively you are fulfilling your customer’s orders. This this latest release we’ve created 2 new DIFOT reports, one that only measures catalogue products and another that looks only at lines that were contracted to the customer. This allows you to get an accurate picture of how you perform on products you typically expect to have in stock in your warehouse (rather than the extended range, which you may often have to back order or drop ship). For customers opted into Office Brands BI, we’re also uploading this data to allow reporting and analysis across dealers. This is one report you should be using. Please give us a call if you need some help on how to run it. Remember, support calls to Readysell that take less than 15 minutes are free.

Maintain a professional image with statement and invoice improvements

We’ve incorporated a range of customer feedback into our customer statement and tax invoice layouts to enable you to hide redundant details, change colours, show site-specific contact details to specific customers and use a wider range of logo graphics. If you’re using our standard layouts and would like to make customisations, please get in touch with us and we can discuss what’s now possible within the standard layouts. Otherwise, a support team member will be calling all our customers that are not currently using the standard reports or statements and will be helping you make the change to those best practice reports.

Readysell 8.35: Get to what you need quicker with user interface tweaksGet to what you need quicker with user interface tweaks

Starting with Readysell 8.35 and continuing over the next few versions we will be working on improving the user interface in some key areas. In this release we’ve made it easier to access relevant back orders from the sales and purchasing screens, added a centralised view of service calls and improved the usability of Readysell when using keyboard only on drop downs. Take the time to look at those changes. Just the improved back order access could save your team time every day.

Tidy up clutter with product category archiving

Because Readysell uses product categories across the product for many purposes (including reporting, contracts and GL interface), it’s not always possible to simply delete a category after it has already been used. That said, customers have mentioned that sometimes they have categories that they don’t want to use anymore. We’ve added an “Archive” flag to categories that will allow you to block such categories from being used on any products to address this.

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

Please sir, I want some more…

We’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre .

  • 11246 Add an optional popup to show customer back orders
  • 11274 Add support for recording coverage and average on machines from FMAudit
  • 11323 Allow for product categories to be archived
  • 11357 Allow any arbitrary field from the source object to be added to Action Items
  • 11580 Show Source Record from outstanding Sales Orders within Purchase Run
  • 11666 Framework improvement – Drop-down boxes
  • 11807 Improve handling of ABA files for multiple sites
  • 11838 Improve DIFOT reporting
  • 11878 Service Calls Filter or List view
  • 12159 Allow site details to change on statement
  • 12202 Allow for splitting up of card and contacts for BI by site
  • 12302 Improve tax invoice/adjustment note layouts
  • 12304 Improve customer statement of account layouts

* Totally nothing to with the international sporting event that is currently occurring in the South American geographical region.

Readysell training video library updated

Screenshot of Readysell training video library on YouTubeEarlier this year we launched the Readysell training video library. Since then, we’ve received some great feedback from customers about the effectiveness of the training videos for both bringing on new staff and improving the skills of existing staff members.

Over the last couple of months we’ve been adding new content, bringing the library to over 140 videos. The new videos are particularly focused around complex topic areas such as:

  • Reporting
  • Contract pricing
  • Stocktaking
  • Data maintenance

Our training videos are closely aligned to the Readysell Training Guide, allowing users to follow along with our written documentation and to easily get more information if and when they require it.

To access the video library, visit our YouTube channel. Videos have been arranged by topic area into playlists. Just search for “Readysell” on YouTube or use the link at the top right of the Readysell home page.

subscribe-to-our-youtube-channel-2

We continue to look forward to your feedback about how useful these videos are and where we can make further improvements or new videos in the future.

Readysell 8.34: More new features than there are arms on a Tentacruel

We’ve been getting some great feedback about our recent launch of Readysell Web Beta, and in Readysell 8.34 we’ve worked to not only move the web client forward, but to bring new improvements to our Windows client as well. Here’s some of the things we’ll be rolling out over the next week.

Readysell 8.34: Stay organised and look professional using document managementStay organised and look professional with document management

Staff can’t find the document they need? Can’t control who gets access to sensitive documents? Because many of our customers spend so much of their day in their Readysell ERP system already, we’re introducing document management features to help. Any record in Readysell can now have a document or file attached to it – just hit the “Attach” button. We’ve also added a centralised view of all attachments within the system so you can find your files easily. Get rid of some of your filing cabinets and allow your staff to quickly and securely find the document they need using Readysell.

Save time and reduce errors with import from GNS Wholesale

While we are continuing to strive to provide electronic integration with a wide variety of suppliers in the office supplies industry, we recognise that some suppliers provide capabilities that we can make use of to help before we get there. You don’t have to type GNS purchase orders into your system any more. GNS Wholesale allows you to export purchase orders generated on their site and you can now click the “Import” button in Readysell to import this right into your system. Some setup may be required, so please get in touch with us if you don’t see the button on your purchase screen.

Readysell 8.34: Streamline your warehouse operations with shipment mergingStreamline your warehouse operations with shipment merging

We’ve had great feedback out the efficiency gains that Readysell automated warehousing can bring to our customers, but one side-effect of automating warehousing is that sometimes you end up with more shipments than you need. Some of our customers have asked for an easy way to combine these multiple shipments, and that’s exactly what the new “Merge” button does. All dealers can now save time by using the new merge shipments button. This is a feature you should be using!

Get what you need faster with Readysell Web Beta performance improvements

We’ve leveraged some of the new technologies supplied by our technology partners and providers to help improve the performance of Readysell Web Beta. We’ve also squished a number of bugs reported by our customers. Thank you! Keep the feedback coming.

Readysell 8.34: Control your inventory and warehouse with label printing improvementsControl your inventory and warehouse with label improvements

We’ve improved label printing from within Readysell so that when you extract labels, you can now choose how many labels we will generate for each extracted product. We’ve also added the capability to generate product label runs right from the Readysell Mobile app. Just scan the products you want to print labels for, submit to Readysell, then review and print as usual. If your business includes some retail, you can will benefit from those new label features and B2B dealers can save some time too with the new mobile label features.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

Tell me more, tell me more…

TentacruelWe’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre .

  • 11350 Show balance even on cancelled lay-bys
  • 11367 Add Delivery Date column to purchase orders on POS
  • 11401 Automatically update the status on gift registries
  • 11433 Add a print new label module to the mobile app
  • 11859 Add ability to archive purchase run sets.
  • 11960 Improving Auto Warehouse Task Log
  • 11961 Tighten up periods to disable editing start and end date
  • 11974 Add new filter for GST item list view
  • 12014 ETA Date changes for PO’s in ‘Closed Period’
  • 12027 New “Sales by Period by Site by Product” cube
  • 12070 Make “Buy and sell tax code percentage do not match” validation an optional validation
  • 12072 Meter count collection on standard HTTP(S) ports
  • 12111 Add “Show Card” to product movement related dropdown
  • 12126 Improving Product label extract.
  • 12127 Improving generation of shipments
  • 12132 Add support for secure document management
  • 12133 Support importing of GNS purchase orders
  • 12139 Upgrade to XAF 16.1
  • 12152 Upgrade dependencies
  • 12182 Add customer order to Tax Invoice/Adjustment Note (by Shipment) Portrait layout
  • 12183 Improve built-in tax invoice layouts to better handle service charging
  • 12203 Improve handling of operators

Last chance to take advantage of the Windows 10 Free Upgrade Offer

With less than 2 weeks to go, we’re sending out one final reminder that the Windows 10 Free Upgrade Offer is ending on July 29th.

Upgrade to the best Windows ever

If you have any workstations running Windows 7 or Windows 8 (Home or Pro) we recommend that you perform this upgrade as soon as practical. Before you start though, please keep the following in mind:

  • If you haven’t upgraded any of the PCs in your business yet, please call Readysell so that we can double check your configuration
  • We do NOT recommend doing any OS upgrades on machines used as servers
  • It’s safest to upgrade one PC at a time to minimize the impact of any expected or unexpected downtime
  • The best time to upgrade is after hours or non-working days, as this introduces the least amount of disruption

Windows 10 has now been installed on over 350 million PCs worldwide and is already the most popular PC operating system in use in Australia. We’ve been hearing positive feedback from our customers and recommend that customers upgrade compatible workstations.

Upgrading before July 29th will also ensure you receive the Anniversary Update on August 2nd, which amongst its features includes improved security features.

End of Financial Year Guide for 2015-2016

Now that the end of the financial year is upon us, please follow these instructions of what needs to be done in Readysell.

Readysell 7

Please see the EOFY document on the Readysell Support Centre.

Readysell 8

Please see the End of Year Procedure page on our wiki.

Readysell Payroll

Please see the End of Financial Year 2015/2016 Guide.

If you have any questions, please don’t hesitate to contact our support team – you can find all the details on our web site at readysell.com.au.