News

Readysell 8.34: More new features than there are arms on a Tentacruel

We’ve been getting some great feedback about our recent launch of Readysell Web Beta, and in Readysell 8.34 we’ve worked to not only move the web client forward, but to bring new improvements to our Windows client as well. Here’s some of the things we’ll be rolling out over the next week.

Readysell 8.34: Stay organised and look professional using document managementStay organised and look professional with document management

Staff can’t find the document they need? Can’t control who gets access to sensitive documents? Because many of our customers spend so much of their day in their Readysell ERP system already, we’re introducing document management features to help. Any record in Readysell can now have a document or file attached to it – just hit the “Attach” button. We’ve also added a centralised view of all attachments within the system so you can find your files easily. Get rid of some of your filing cabinets and allow your staff to quickly and securely find the document they need using Readysell.

Save time and reduce errors with import from GNS Wholesale

While we are continuing to strive to provide electronic integration with a wide variety of suppliers in the office supplies industry, we recognise that some suppliers provide capabilities that we can make use of to help before we get there. You don’t have to type GNS purchase orders into your system any more. GNS Wholesale allows you to export purchase orders generated on their site and you can now click the “Import” button in Readysell to import this right into your system. Some setup may be required, so please get in touch with us if you don’t see the button on your purchase screen.

Readysell 8.34: Streamline your warehouse operations with shipment mergingStreamline your warehouse operations with shipment merging

We’ve had great feedback out the efficiency gains that Readysell automated warehousing can bring to our customers, but one side-effect of automating warehousing is that sometimes you end up with more shipments than you need. Some of our customers have asked for an easy way to combine these multiple shipments, and that’s exactly what the new “Merge” button does. All dealers can now save time by using the new merge shipments button. This is a feature you should be using!

Get what you need faster with Readysell Web Beta performance improvements

We’ve leveraged some of the new technologies supplied by our technology partners and providers to help improve the performance of Readysell Web Beta. We’ve also squished a number of bugs reported by our customers. Thank you! Keep the feedback coming.

Readysell 8.34: Control your inventory and warehouse with label printing improvementsControl your inventory and warehouse with label improvements

We’ve improved label printing from within Readysell so that when you extract labels, you can now choose how many labels we will generate for each extracted product. We’ve also added the capability to generate product label runs right from the Readysell Mobile app. Just scan the products you want to print labels for, submit to Readysell, then review and print as usual. If your business includes some retail, you can will benefit from those new label features and B2B dealers can save some time too with the new mobile label features.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

Tell me more, tell me more…

TentacruelWe’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre .

  • 11350 Show balance even on cancelled lay-bys
  • 11367 Add Delivery Date column to purchase orders on POS
  • 11401 Automatically update the status on gift registries
  • 11433 Add a print new label module to the mobile app
  • 11859 Add ability to archive purchase run sets.
  • 11960 Improving Auto Warehouse Task Log
  • 11961 Tighten up periods to disable editing start and end date
  • 11974 Add new filter for GST item list view
  • 12014 ETA Date changes for PO’s in ‘Closed Period’
  • 12027 New “Sales by Period by Site by Product” cube
  • 12070 Make “Buy and sell tax code percentage do not match” validation an optional validation
  • 12072 Meter count collection on standard HTTP(S) ports
  • 12111 Add “Show Card” to product movement related dropdown
  • 12126 Improving Product label extract.
  • 12127 Improving generation of shipments
  • 12132 Add support for secure document management
  • 12133 Support importing of GNS purchase orders
  • 12139 Upgrade to XAF 16.1
  • 12152 Upgrade dependencies
  • 12182 Add customer order to Tax Invoice/Adjustment Note (by Shipment) Portrait layout
  • 12183 Improve built-in tax invoice layouts to better handle service charging
  • 12203 Improve handling of operators

Last chance to take advantage of the Windows 10 Free Upgrade Offer

With less than 2 weeks to go, we’re sending out one final reminder that the Windows 10 Free Upgrade Offer is ending on July 29th.

Upgrade to the best Windows ever

If you have any workstations running Windows 7 or Windows 8 (Home or Pro) we recommend that you perform this upgrade as soon as practical. Before you start though, please keep the following in mind:

  • If you haven’t upgraded any of the PCs in your business yet, please call Readysell so that we can double check your configuration
  • We do NOT recommend doing any OS upgrades on machines used as servers
  • It’s safest to upgrade one PC at a time to minimize the impact of any expected or unexpected downtime
  • The best time to upgrade is after hours or non-working days, as this introduces the least amount of disruption

Windows 10 has now been installed on over 350 million PCs worldwide and is already the most popular PC operating system in use in Australia. We’ve been hearing positive feedback from our customers and recommend that customers upgrade compatible workstations.

Upgrading before July 29th will also ensure you receive the Anniversary Update on August 2nd, which amongst its features includes improved security features.

End of Financial Year Guide for 2015-2016

Now that the end of the financial year is upon us, please follow these instructions of what needs to be done in Readysell.

Readysell 7

Please see the EOFY document on the Readysell Support Centre.

Readysell 8

Please see the End of Year Procedure page on our wiki.

Readysell Payroll

Please see the End of Financial Year 2015/2016 Guide.

If you have any questions, please don’t hesitate to contact our support team – you can find all the details on our web site at readysell.com.au.

Readysell 8.33: Introducing Readysell Web Beta

Readysell Web Beta screenshotWith Readysell 8.33, we’re pleased to announce broader availability of Readysell Web, the web-based version of your Readysell system that you can access from anywhere.

Whether you’re a sales rep who needs to draw up a quote on the road, or a manager who wants to check on the latest sales figures, Readysell Web has you covered.

We’ve compiled some frequently asked questions below, but if you’d like more information, please don’t hesitate to get in touch with us through our Support Centre.

Why would I use Readysell Web Beta?

We’d love for you to start using Readysell Web Beta to help us gather some early feedback. Getting on early will give any an opportunity to influence the release version of the software. You can use Readysell Web Beta to:

  • Access your Readysell 8 system from anywhere, such as on tablets and home computers
  • Provide sales people on the road, managers, service technicians, bookkeepers and other staff members access a fuller Readysell feature set when they are out of the office
  • Give your accountant or or a remotely-based sales person access to your system without having to set and train them on using RDP or other remote access technologies
  • Quickly check warehouse performance, shipments, account balances or customer movements

What are the downsides?

Readysell Web Beta is not yet a final release (this is what “Beta” means). We don’t expect any major issues when it is used. But there will be some hiccups. We would appreciate your feedback, but if you don’t want to try the Readysell Web Beta experience until the product is fully released, you might want to wait.

How is this different to the Readysell Mobile app?

While the Readysell Mobile app is designed to provide you with convenient access to a core set of common mobile workflows, the Readysell Web Beta more closely resembles the Readysell 8 Windows experience you are used to.

  • Readysell Web Beta has a similar “look and feel” to the Windows client you are used to. The same menus and screens and some of same search and customisation features
  • Customisations made on your Readysell Windows client automatically carry over to the web version
  • The role-based security system on Readysell Web Beta is identical to the security on your Readysell Windows client

How do I start using Readysell Web Beta?

Getting started is simple:

  1. Log into your account at the Readysell Support Centre at support.readysell.com.au
  2. Click the “Readysell Web” button
  3. Visit and bookmark the URL displayed on the screen
  4. Log in using the same username and password you use to log into your Readysell system on your PC

 

Five steps to protect your business from ransomware

This is an important security advisory. We highly suggest you read this and distribute relevant sections to your employees to protect your organization from potential loss of data and revenue.

A recent study from the Australian Cyber Security Centre noted the number of reported ransomware attacks increased by nearly 60 percent between 2013 and 2015 and added that it is the most prevalent type of attack facing businesses in Australia at the moment. With Kaspersky Lab reporting a 30% increase in just the last quarter, it’s more important than ever to take steps to prevent possible irreparable damage to your business.

Locked FilesRansomware works in the following way:

  1. Infect a PC by tricking the user into running the malicious software
  2. Encrypt crucial files (such as documents, emails and your Readysell database) – blocking access to them
  3. Demand payment from the user in exchange for access to your files

Given the prevalence and impact of such malware, we’re sending out this notice to remind you of five important practices you should use to keep yourself safe.

1 – Be Prepared

Sometimes no matter how hard you try, things are out of your control. If you get infected, you need a way to get back on your feet quickly. This means ensuring you have recent and complete backups of your data.

Readysell recommends you always have at least three copies of your data (the 3-2-1 rule). This means that you have a redundant backup (in case one backup fails).

  1. Your original, working copy (e.g. your Documents folder or Readysell production database)
  2. An on-site backup
    • Having one backup on-site means that in most cases you are able to get up and running quicker
    • We recommend that you have at least one on-site backup that is not readily accessible from your server, ensuring if you are infected, your backup files cannot also be encrypted
  3. An off-site backup
    • We recommend using a reputable cloud backup provider (such as Readysell Cloud Backup)
    • Alternatively, you can backup to a portable storage device and take it home with you each day

Also, if you have the option to do so, activate Volume Shadow Copy on your PCs. This feature maintains previous versions of files in a location that is not accessible by current samples of CryptoLocker. Once the malware has been removed from an infected PC, files mirrored by the Volume Shadow Copy service can be recovered by the user.

You should also have a broader business continuity plan to deal with the situation if the worst should happen. Some things to consider are:

  • Who are you going to contact if you’re affected? Will you be able to get assistance in a timely manner?
  • Do you have a spare PC on standby (or do you have a PC earmarked) to take the place of your infected server as an interim replacement?
  • How long will it take you to restore all your data from a local backup and from the cloud?
  • How will your business continue to operate in the mean time?

2  – Be protected

Firstly, you should regularly update and run your anti-malware software. Software such at Microsoft Security Essentials, Windows Defender and Malwarebytes should be set to always download automatic definition updates and full scans should be run on a regular basis. This should be performed on both your server and client PCs. Readysell has a PC maintenance guide available that goes into detail about what you should be doing to ensure you are protected.

We also recommend installing a dedicated third-party malware prevention tool such as CryptoPrevent. CryptoPrevent is a free tool that modifies the existing security settings in Windows to block ransomware from running even if it’s already made it onto your system. We recommend running CryptoPrevent in either “Default” or “Maximum Protection” modes. If you choose “Maximum Protection” though, please read and understand the caveats. Also, please note Readysell will not operate correctly if “Program Filtering” is enabled.

3 – Be suspicious

If you’re receiving an email from an unknown source, or someone you don’t usually communicate with by email (especially if it has an attachment), chances are high that you’re being sent malicious software. Even with up to date anti-malware software, it’s possible to be infected. Don’t download or open email attachments you weren’t expecting. If you want more information about how to spot the signs of a dodgy email, please see this article.

If you’re looking for specific software, it’s best to start from a trusted source such as the software vendor’s web site or a reputable software repository (we recommend FileHippo). Don’t download from untrusted sources. If you Google (or Bing) what you’re looking for and end up on Joe Blogs’ software emporium, you could be getting more than you bargained for.

4 – Be disciplined

Your server hosts your most critical business data. Not only is it where your Readysell database lives, but often it is a central repository for your company files and emails. As such, you should try to minimize the chance your server gets infected. Only connect to your server when you have to perform specific server-related tasks. Don’t use it as a workstation, and certainly don’t use it to browse the Internet or check your email. Doing so increases the chances your server gets infected.

5 – Be educated

There’s lots of resources online to learn more, some we suggest include:

Once you understand the recommendations and have put them into practice yourself, spread the knowledge to your team to ensure everyone’s files are safe.

Reminder: Updating flyers in Readysell 7

When an update to a flyer is released by Office Brands it has the flyer code and a -UPDATE after it. What this means is, when you’ve loaded the original and then the update, you now have two flyers running in your system for the same flyer.

Examples:

  • ONTT16
  • ONTT16-UPDATE
  • OPDTT16
  • OPDTT16-UPDATE

The correct procedure for handling update flyers is:

  1. From the Readysell Main Menu click on button Products
  2. Click on tab F5 Sales
  3. Click on button Promotions
  4. Find the original flyer code, click on it to select it, click on button Delete
    Screenshot of catalogue screen

This should leave the flyer update left on your screen and will therefore be running the correct version of the flyer. When later updates come out, they will replace the update as it keeps the same flyercode-UPDATE format as before.

Windows 10 Free Upgrade Offer to End Soon

We’d like to take the time to send out this quick reminder that the Windows 10 Free Upgrade Offer is ending on July 29th. If you have any workstations running Windows 7 or Windows 8 (Home or Pro) and wish to upgrade, we advise that you do this as soon as practical.

Before you embark on upgrading though, please keep the following in mind:

  • If you haven’t upgraded any of the PCs in your business yet, please call Readysell so that we can double check your configuration
  • We do NOT recommend doing any OS upgrades on machines used as servers
  • It’s safest to upgrade one PC at a time to minimize the impact of any expected or unexpected downtime
  • The best time to upgrade is after hours or non-working days, as this introduces the least amount of disruption

Since it’s launch less than a year ago, Windows 10 has been installed on an unprecedented 300 million PCs worldwide and has already received it’s first major update. Upgrading now will also ensure you receive the upcoming Anniversary Update, which amongst its features includes improved security features. Based on our experience with the operating system, we believe Windows 10 is a worthwhile upgrade for any workstations in your organization.

If you have any questions about Windows 10, our support staff will be more than happy to help out. Just open a support ticket and we’ll help you out.

Office National Barossa benefits from implementing purchase receipt scanning

Office National Barossa benefits from implementing purchase receipt scanningWe recently wrote about the success of Connelly’s Office National with Readysell Retail Advantage in their business. Today we’d like to share the story of Office National Barossa, who have benefited from implementing purchase receipt scanning in their operation.

Office Brands and Readysell are piloting outer bar code data loads at Office National Barossa. The team at Barossa found instant gains by using the outer bar code data load.

“Office National Barossa significantly reduces purchase receipting time by trialling Readysell’s outer bar code data integration.”

“The outer barcodes were a huge help. I scanned an ACCO order yesterday and all but a couple of products scanned correctly. We have gained efficiencies markedly with incoming goods scanning both in time saved and accuracy in goods receipting – and it was very easy to implement with only taking a few minutes to have it up and running.”

– Anthony Semmler
Business Development Manager

Implementing purchase receipt scanning is a great way to realise immediate efficiency gains in your warehouse and is one of the key components of the Readysell Best Practice Guide.

If you would like to learn more about how to effectively implement purchase receipt scanning in your own business, or how you can benefit from any of the other best practices we have outlined, please contact us by visiting our web site or calling (02) 9792-4439

Readysell 8.32: On the road again…

After taking a couple of months off major releases to focus on various smaller tweaks and bug fixes, Readysell is on the road again with Readysell 8.32. Rolling out to all of our Readysell 8 customers over the next few days, we’ve focused delivering some core usability improvements to help you get the most out of the data already in your system.

Readysell 8.32: Putting you behind the driver's seat with dashboardsGet behind the driver’s seat with dashboards

Readysell may be on the road, but we want you along for the ride. Our new dashboards have been designed to put the most relevant information in front of you as soon as you start Readysell. We’ve designed dashboards for each of the key organizational roles that use Readysell – from managers and sales people, to service technicians and warehouse staff. Please keep in mind though, our dashboards currently are on their L plates. If you have any suggestions on how we might improve them, we’d love to hear from you.

Better serve your customers with price calculator improvements

We’ve improved the flexibility of the price calculator by making it accessible from any screen and allowing you to easily switch between products. The price calculator can now be accessed on any screen from the “Tools” ribbon tab. From here, you can choose any customer/product combination, helping you to look good in front of your customers.

Readysell 8.32: Reduce back orders and save time with substitution recommendationsReduce back orders and save time with substitution recommendations

No one likes a back order, especially when it can be avoided with a simple substitution. The “Substitute” button has a new “Recommend” feature which will quickly bring up a list of stocked products in the same category with a similar sell price to the original. This makes it painless to substitute, especially when dealing with diverse products (such as the endless aisle range).

Seamlessly handle back orders at POS with the “Order” button

When using Readysell at point of sale it is common to work from the shipments screen. This works great when the scanning in products, but what happens if the customer tells you they want something ordered in as well? Now, we have a convenient “Order” button on the shipment screen which will convert the sale shipment into a sale order with a single click. If you have retail sales, using this feature will speed up your sales process. It simplifies POS sales as all transactions can start as a sale shipment, then convert to a sale order with one click if required.

Readysell 8.32: Increase your average order size with cross-sell suggestionsIncrease your average order size with cross-sell suggestions

Readysell can inform your customer service staff when there is an opportunity to cross-sell a related product when entering an order. If Readysell finds a relevant product, a small “Cross-Sell Available” notification will display. If the user clicks the notification, that product will be added to the order. Never miss out on an opportunity to cross-sell again! We’ve worked hard to make sure cross-selling doesn’t get in your way, but if you’d like to turn it off regardless, please contact Readysell.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

You didn’t think that was all, did you?

We’ve also made a number of smaller improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre .

  • 11225 Add an action to sale shipments allowing an in progress sale shipment’s status to be set to open when the sale shipment is in progress
  • 11241 Tighten up destructive tasks
  • 11267 Option to show a discount % column on sale invoices only if the individual sale invoice does have a discount
  • 11272 Create an alert for when a service back order line is fulfilled
  • 11314 capture e-mail address for contacts on orders for web orders
  • 11338 Allow you to edit / enter LINE NOTES on a INPROGRESS Shipment
  • 11354 Enable LINE NOTES to be entered on an IN PROGRESS SALSHP
  • 11376 Add ability to add decimal numbers to auto increase meter charge.
  • 11382 Enable surcharging at Point of Sale
  • 11389 Back order module: enable show related purchase order
  • 11414 Line notes in shipments
  • 11426 Add ability to edit email field on a sale orders
  • 11490 Correctly handle “Card” barcodes Readysell
  • 11844 Recommend substitutions based on pre-defined rules
  • 11852 Allow price change run to skip updating “Was Price” on product
  • 11868 Mobile App : Add customer name to the “Deliveries” feature on the mobile app
  • 11890 Add a “Resort Lines” button to the product label transaction so product labels can be printed by primary product location
  • 11891 Exclude quarantined stock from net stock on hand so stock reorders in purchase runs
  • 11894 Add discount from list based on actual value vs value at list to sale invoice lines
  • 11897 Add an option to force product name to upper case
  • 11901 View Variant for Customer Open Items – Pay action button not visible
  • 11902 Add a “customer history” button to sale shipments
  • 11903 Add a ‘Order’ button to sale shipments to simplify creation of orders from shipments at POS
  • 11904 Creating a New View Variant within Supplier Payment Run – Action buttons no longer visible
  • 11905 Add phone and email to sale order and sale shipment
  • 11906 Add a “price check” button to sale shipments
  • 11909 Add the ability for Automatic warehousing to integrate to service orders
  • 11910 Replace the calendar that pops up with a service order is scheduled with a simple popup window
  • 11915 Update dependencies
  • 11916 Replace custom dashboard implementation with stock XAF dashboards
  • 11924 Stock Overall List Report to show Each Cost
  • 11925 Calculate each cost on product file
  • 11938 Add bar code scanning to stock replenishment

Country stationery dealer streamlines retail business with Readysell Retail Advantage

Readysell is continually working on improving the retail capabilities of its software. Readysell Retail Advantage is a group of features designed to optimize Readysell in point of sale scenarios. We recently worked with Connelly’s Office National to help demonstrate how these features can be used to gain efficiencies in a retail environment.

“Connelly’s Office National at Young needed to improve their service and retail business. So I decided to go with Readysell due to Readysell’s service module and Readysell’s “Retail Advantage”, a group of features optimised for stationery retail business. Readysell’s Retail Advantage has made a huge difference to my business. Readysell is also designed from the ground up to suit the service, warehouse and financial needs of Office Brands dealers. If you are an Office Brands dealer with any retail business, you should be using Readysell”

– Steve Connelly

Staff member using Readysell at point of sale

Readysell can be tightly integrated with a range of Point of Sale devices

Some of the Retail Advantage features that have helped streamline the retail business at Connelly’s Office National include:

  • “POS sharing” the two point of sale workstations. Speeding up staff access, transactions, cash counts and all aspects of retail. Connelly’s have combined the 2 workstations for end of day cash count (because they are shared amongst some many staff) and treat them as one cash draw, so end of day cash Count is simplified to balance 1 drawer to sales and drawer float, instead of 2 separate floats and balances.
  • “Scan anywhere” portable scanner technology that intelligently assigns barcode scans, virtually removing the need to look at the screen and vastly speeding up scanning of inner or outer units with variable quantities, stock returns, product lookups and other retail functions. For example, they can scan 1 pen and it sells as an each or scan the box of pens and it sells a box of 12.
  • “Staff tracking”. POS workstations are shared by about 6 different staff, but the automatic operator tracing quickly logs a staff member against every kind of POS activity. This makes it very easy to check back on these transactions if other team members have any questions or if trying to track down an error at the end of day balance, as well as providing sales reporting data.
  • “Simplified screen interface” enables simplified and efficient screen layouts plus the scanning automations really speed up POS operations
  • “Smart printing” ensures the invoice, credit, docket, label printing and emailing are automated and fast, the documents printed almost before finishing the transaction

We’ve also received feedback about how fast Readysell POS is moving forward. Some of the newer features Connelly’s are looking at include:

  • “Signature capture” allows you to capture signatures right at point of sale. A new feature which shows how Readysell is constantly enhancing their retail advantage
  • “EFTPOS integration choices” lets you integrate your EFTPOS units to Readysell POS with either Tyro to minimise charges or use your preferred bank’s EFTPOS units

If you are interested in learning more, please visit our web site or call (02) 9792-4439

“As a country store, Connelly’s needed retail to be a high priority when we moved to a new ERP. Our decision to go with Readysell has delivered big benefits inretail, service and other aspects of our business. If your interested in retail, Readysell can deliver the benefits you are looking for.”

– Steve Connelly