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Readysell 2, Readysell 5, Readysell 7

Readysell Backup Updated

Readysell
February 10, 2010
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ReadysellBackup ScreenshotReadysell has recently updated its off-site backup service, “Readysell Backup” to offer even better value and peace of mind to our customers.

The service has been updated to include fully automated testing and daily alerts for failed backups, automated monthly consolidation and reporting as well as a new web interface to easily access past backup statuses and to download backups back to your site.

If you are a Readysell Backup user, you can access the portal using your existing username/password at https://backup.readysell.com.au. If you have lost your username/password, please contact adam@readysell.com.au to have it reset.

As has always been the case, this service is an optional addition to your regular Readysell licensing and is fully automated and managed by Readysell. If you are interested in Readysell Backup, please contact Greg for more information.

Office Brands, Readysell 7

Readysell-Office Brands Integration User Guide

Readysell
February 10, 2010
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We have now completed our comprehensive documentation for the Readysell-Office Brands Integration and it is available for download on the Support Downloads area of the Readysell web site. The user guide covers all of the interactions between Readysell and WebSphere, how to set up your customers, the various modes of operation available to you as well as technical aspects.

Please review the documentation if you have any queries about RObI or how to use Readysell effectively in conjunction with WebSphere. If you have any questions or suggestions, please email Adam to have the clarifications or amendments added to the document.

Office Brands, Readysell 7

RObI Update

Readysell
December 22, 2009

A couple of months ago, we introduced you to RObI – the Readysell/Office Brands Interface. Today, I’d like to send a quick update to ensure you are aware of what RObI is doing.

RObI is importing customer orders from WebSphere into Readysell

When a customer places an order on your WebSphere site, WebSphere send that order directly to RObI and this is saved as a “SALWEB” or “SALHLD” in your Readysell automatically. Once this is done, you can review the order and continue processing it as normal. There is also an option to automatically print picking slips when the orders arrive in your system.

RObI is uploading customer invoices to WebSphere

When you create an invoice for a customer with a Web ID defined, the invoice will be automatically uploaded to WebSphere and the customer will be able to view it when they log into their account.

RObI is uploading your store (non-catalogue) products and prices to WebSphere

Every night, RObI will upload any new or updated store products to WebSphere. You can choose to show or remove a product by toggling the “Display on Website” flag in Readysell. You can get a report with a list of these products by following the instructions we supplied earlier.

If any of the functionality covered is not working for you, please contact us so that we can investigate the issue.

In the coming weeks, RObI will also be able to upload your Readysell contract prices to WebSphere. I will cover this in more detail once we are ready to start piloting this new feature.

Readysell 7

Mass Updating Contract Price End Dates

Readysell
December 22, 2009

We are currently testing the ability to mass update the ends dates of contract prices at a number of sites. We have composed a document covering this new functionality that can be accessed at our Support Downloads site. If you are interested in receiving this functionality before the end of the year, please contact us and we will arrange an accelerated deployment. Otherwise, the new functionality will be made available as part of a regular Readysell release early next year.

Office Brands, Readysell 7

Categorising Your Store Products

Readysell
December 22, 2009

You may have noticed that your non-catalogue website products are all piling up in a folder called “Store Products” on your WebSphere site. This is the default folder for your non-catalogue products. If you are happy with this arrangement, you are welcome to leave all your products as they are, however, if you want to place your products (or a subset of your products) inside another category instead, this is available.

Firstly, you must find the lowest level WebSphere category. This may be a catalogue category, or a category you created yourself. To find the lowest level category, you can simply navigate through your WebSphere site until there are no more subcategories. In the example below, “Duracell Batteries” is the lowest level category.

Lowest Level Category

Once you have found this category, copy its name and open up the relevant product in Readysell. Go to the “Notes 2” tab and then paste the category name into the “Category” field. If there is any other data in the “Sub Category” fields, remove it.

Product Screen

Once you are done, click “OK”. Your product should be moved to the new category overnight.

Announcements

Season’s Greetings from Readysell

Readysell
December 8, 2009

imageAs the holiday season approaches, the management and staff at Readysell would like to thank their valuable customers for the ongoing support over the last year and wish you a very Merry Christmas and a safe and happy New Year.

The Readysell office will be closed from the 23rd of December, 2009 and business will resume on the 4th of January, 2010. As per our regular after hours service, Greg and John will be available during this period for critical support issues only.

We will continue to provide you with the very best service in the coming year to help you reach each of your business goals. We would especially like to send out a warm welcome to our new customers this year, welcome to the Readysell family. We hope that your transition to Readysell has been painless and we have made your business more effective.

Finally, thank you to all of our customers, new and old, for your ongoing business, thoughtful feedback and continued support. It’s been a pleasure dealing with each of our customers and we hope that the great business relationships we have started and built upon will continue to serve all parties and help our businesses prosper in the new years.

Greg, John, Adam, Diane, Dianne, Sharon and Sue

Readysell 7

Readysell 7 Release Summary – 26th of November, 2009

Readysell
November 26, 2009

This is a summary of the full release document available in the Release Notes folder of the Support Downloads site. The full document includes a more detailed description of the various changes including screenshots.

Fixes

  • Corrected bind error message that displayed when printing single return advice reports from the Browse Return Advices window.
  • Corrected problem where WebSphere order imports that are repriced when received into Readysell picked up contract prices but could miss Government price levels.
  • Corrected problem where negative pack and retail breaks could cause cost errors on purchase orders.
  • Corrected problem where turning the WebSphere interface on could cause an error message to display when invoicing orders.
  • Corrected bug where auto invoice of one invoice per order customers did not split orders across sites.
  • Corrected bug where a sale could end up with no site in some very unusual situations involving changing a serial number in the middle of a sale.
  • Corrected bug where query wizard did not work properly on some Browse windows (i.e. Customer Browse, Products Browse, Suppliers Browse).
  • Corrected bug where custom column sort could cause an error message “bind error” on some browse windows.
  • Corrected bug in WebSphere import where importing a WebSphere order at the same time as entering a manual order could damage the orders.
  • Corrected a number of “binding” error messages introduced while building the new WebSphere integration features (those features were for ON and OPD stores only).

New Features

  • The Change A Site On Sales button does not allow you to change sites if the customer is a one invoice per order customer. Doing so can cause problems as the one invoice per order process needs all the sales in a set to be at one site.
  • Added the ability to limit web imports to particular computers. All computers create a system reference if it does not exist. It defaults to having a value of 1 which enables importing on that computer.
  • Added a system reference type ‘INVOICE’, code ‘PRINT-ALL-BACK-ORDERS-ALL-TRANSCODES’. If the value is 1, then outstanding back orders for the customer print on both invoices and picking slips.
  • We are about to implement an automated upgrades status email for customers. Periodically we (Readysell) will be able to send an email to all members letting them know the status of their Readysell upgrades, Catalogue loads, Image updates and Report updates.
  • We are currently deploying new features to test sites to support Phase II integration with WebSphere. A notification and tracking system exists on the main menu and throughout Readysell to allow you to track the status of your WebSphere integration.
  • Interface to IFS (Interactive Freight Systems) automated freight management system. The Readysell consignment notes module can now automatically connect to the IFS freight management system.

[Click here to download the full release notes]

Office Brands, Readysell 7

“Display on Web Flag”: The Saga Continues

Readysell
November 26, 2009

In the previous updates, we had asked Office Brands members to manually update all products that they want to display on the website with the “Display on Web” flag. We have had some feedback and we realise that this is not feasible in all cases as there may often be large amounts of store products to be uploaded.

As such, we are providing an option to upload all of your store products to WebSphere initially, giving you the option to then remove products you do not want to display. The system automatically detects catalogue products and these will never be uploaded (as they are already available on the web courtesy of Office Brands Head Office).

The end result is that the only action that will be required on your part will be removing any existing products from WebSphere. Greg or Sue will be calling you to discuss the entire process when we are ready to begin.

Readysell 7

Which computer are you on?

Readysell
November 26, 2009

How can I tell?

This is a very common question.

When you ring Readysell requesting help, we need to know which computer/PC you are on so that we can remotely access it and see what you are looking at.

Readysell has made this very simple for you to find.

  1. Open up the Readysell Main Menu.
  2. Look at the very top of that screen, towards the middle you will see Computer Name: and whatever name your computer is.

Readysell Main Menu

Office Brands, Readysell 7

Listing Products with the “Display on Web Flag”

Readysell
November 24, 2009

Yesterday we mentioned that we will be helping Office Brands members prepare their products for an initial upload to WebSphere. Part of this process involved checking the “Display on Web” flag on the relevant store products in Readysell.

We have received a number of queries regarding how to check what products already have this flag enabled. To do this, please create a new report by following these steps:

  1. Log into Readysell and enter the “Report Wizard”
  2. Go to Type “Products”
  3. Highlight the “Product List” report and click “Run Highlighted Report”
  4. “Select a Query” for PRODSITE will appear, click on “New” to create a new query
  5. Click on the “Manual” button and paste in the following query:
    PRODSITE:DisplayOnWebSiteFl = 1 and (Prodsite:CatalogueProductFL is null or Prodsite:CatalogueProductFL = 0)
  6. Click on “Finish”
  7. Click “Yes” for “Save Query”
  8. Enter “WebSphere Store Products Only” as the report name
  9. Click OK

Your new report will the display on the screen. As usual, you can send it to the printer or Excel by using the “Send To” button. For more information about using the Report Wizard, please consult the documentation available at our Support Downloads site.