News

Catalogue and Flyer Documentation Update

There is now an updated document on loading catalogues and flyers. This new document adds on how to update product description cases and how to update product code prefixes.

The document is located in your RSELLO folder as well as on our Support Downloads site.

To find your RSELLO folder, go to your Readysell main menu and look at the image path at the top of the screen. Open up My Computer, go to that drive and then navigate to the relevant folder.

Inside the RSELLO folder is a sub-folder called “Catalogue & Flyer Loading Document”. Inside that folder “Catalogue & Flyer Loading Document” is the new document “November 2009 Very Basic CATALOGUE & FLYER LOADS WITHIN READYSELL.doc”

Please recycle your old document and print the new one. If you have any questions on this please email or call either Sharon or Sue.

Readysell Recommends Microsoft Security Essentials

image Last month Microsoft launched its free client anti-virus product, Microsoft Security Essentials (MSE). Early reviews have been positive and Readysell’s internal testing has found the new application to be lightweight, simple to use and effective.

The product is available for free for any user of a genuine copy of Windows XP, Windows Vista or the recently launched Windows 7. Readysell will be rolling this package out on all new desktop clients purchased from Readysell as well as any Readysell managed clients that have an expired security solution from CA or another vendor.

If you would like to try out MSE yourself, it is available as a download directly from the Microsoft web site.

Office Brands AGM Update

A big thanks to Office Brands for inviting Readysell to their Annual General Meeting on the Gold Coast this weekend. We were able to send up three delegates (Greg, John and Adam) and we all had an enjoyable time.

It was great to catch up with customers and gather valuable face-to-face feedback. We hope that the experience was equally useful to the members we spoke to and that everyone has a better idea of what Readysell is all about, how committed we are to servicing each of our customers and what our vision is for the future.

Office Brands AGM

Part of the feedback we received was that customers wanted to hear more from Readysell. To address this we will be making efforts to send out more regular updates on new releases, keep you apprised of any major upcoming changes and ensure you are informed of major issues which may affect you. We will be doing this using our “Readysell Update” Mailing List as well as the Readysell Blog. You can sign up any address for this Mailing List or access the blog by going to the “Blog” link on our homepage.

Once again, thank you to all of the delegates who gave us feedback at the AGM and we hope to see you again at upcoming events in the new year.

RObI Update – Automatic Dealer Ordering

We have been working hard over the last few weeks getting RObI out to as many customers as possible. We are happy to report that nearly every eligible Readysell customer is now running RObI.

We are now in the process of turning on a feature that has been exciting for many Office Brands members – automatic dealer ordering. This feature will automatically send purchase orders to participating suppliers and receive confirmation for this order automatically into your Readysell system. At the moment this is available for ACCO orders, however more suppliers will be made available by Office Brands in the future.

RObI ACCO Brands

In order to achieve this, we will be sending out an update for some ACCO product data, including costs and minimum order quantities. This is an ACCO requirement which exists today, but is increasingly important when we try to automate the system. These updates will be distributed in the form of a catalogue update.

John will be contacting each eligible store over the next couple of weeks regarding activation of this feature.

Readysell Chooses LogMeIn

imageDue to licensing issues with our previous vendor, Readysell has begun migrating clients to new remote access software. We have chosen LogMeIn as our vendor partner going forward. The new software is easier to setup and maintain as it does not cause issues with anti-virus software and does not require any firewall exemptions or port forwarding.

From a customer perspective, you shouldn’t notice much of a difference. Readysell staff will be able to access your PC for support purposes the same as before. The only day to day difference will be the blue “R” icon being replaced by a blue LogMeIn logo.

We will be migrating customers over progressively over the next few months. You will be consulted once the decision is made to move your account over.

Introducing RObI

Readysell and Office Brands have been working together to bring you a new level of integration between your Readysell system and the WebSphere Commerce system.

RObI image

Encompassed as part of the Phase II changes, Office Brands have made available the following functions for software vendors to interface to:

  1. Automatically download customer orders from WebSphere
  2. Automatically upload invoices back to WebSphere
  3. Automatically upload store products to WebSphere

Readysell is proud to announce that we will be the first vendor making use of these new features. Using the latest .NET Web Service Technologies we have developed “RObI”, the Readysell/Office Brands Interface. We have been piloting RObI with a number of stores already and will be rolling out to our remaining customers over the course of the couple of weeks.

In the coming weeks, we will also be turning on functionality that will allow for:

  1. Automatic uploading of contract prices to WebSphere
  2. Automatic ordering at partnering suppliers (such as Acco)
  3. Automatic receipting from partnering suppliers

Here is a quick preview of what you can expect:

Log Viewer

Log Interface to show you recent communication between Readysell and Office Brands

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Confirmation message for Invoice Upload

Customer Orders

Web status log for a imported Customer Order

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Web status log for an uploaded product

All our Office Brands customers will be contacted over the coming weeks to arrange installation. If you have any questions or concerns, you can direct them to greg@readysell.com.au.