Starting with Readysell 8.53 (which will begin rolling out next week) the Microsoft Visual C++ Redistributable 2015 components will need to be installed on each PC running the Readysell client. If this component has not already been installed, Readysell 8.53 will prompt to you to install this when it first…
Change of contract upload mechanism
Starting tomorrow (Friday, 25th of January) we will start uploading contracts to the Office Brands WebX site using the new component services API. Advantages to using this API include reliability improvements and immediate feedback on the success of contract uploads. The change over does not require any intervention from customers.…
Accessing the new Readysell Helpdesk
The Readysell Helpdesk has now moved to the Freshdesk platform. Any newly created tickets and existing outstanding tickets will be handled in the new system. To access the new ticketing system, go to http://support.readysell.com.au/ and click “Forgot your password”. Type in your email address, then click “Reset my password”. This…
Upcoming changes to the Readysell Helpdesk
This Saturday (12th of January) Readysell will be moving to the Freshdesk platform for our helpdesk ticketing system. Freshdesk will enable us to better serve customers by ensuring we have high visibility into priority issues, automatically receive relevant telemetry (such as screenshots and log files) when you lodge a ticket…
Readysell 8.52 Orielton now rolling out
Happy New Year! We’re pleased to announce that Readysell 8.52 (codename Orielton) is rolling out to all of our Readysell 8 customers. This release focuses primarily on behind the scenes changes to improve Office Brands integration, but also includes a few minor usability tweaks. Office Brands integration improvements Over the…
Merry Christmas and Happy New Year from Readysell
Christmas and the New Year is nearly upon us and we’d like to take some time to reflect on the year that has passed, express our thanks and gratitude to our valuable customers and inform you of our arrangements for the holiday season. The Readysell office will be closed this…
Readysell 8.51 Nabberu now rolling out
We’re pleased to announce that Readysell 8.51 (codename Nabberu) is rolling out to all of our Readysell 8 customers. In this release we’ve put a big focus on improving the Readysell’s third party integration offerings and fulfilling customer requests from the Readysell Forum. We encourage you to take some time…
Electronic ordering for General Stationery now available from Readysell
Readysell and General Stationery are pleased to announce the availability of electronic ordering integration. Electronic ordering (known in the industry as EDI – electronic data interchange) is available free of charge for all Readysell customers. Ordering electronically can streamline your ordering process by: Avoiding re-keying of data into your system…
Readysell 8.50 Munmorah now rolling out
We’re pleased to announce that Readysell 8.50 (codename Munmorah) is rolling out to all of our Readysell 8 customers. This release is focused on improving the workflow for meter charging and fulfilling customer requests from the Readysell Forum. We encourage you to take some time to review these release notes…
Readysell 8.49 Lefroy now rolling out
We’re pleased to announce that Readysell 8.49 (codename Lefroy) is rolling out to all of our Readysell 8 customers. This release is focused on warehousing improvements and fulfilling some recent customer requests on the Readysell Forum. We encourage you to take some time to review these release notes to understand…