The Readysell Helpdesk has now moved to the Freshdesk platform. Any newly created tickets and existing outstanding tickets will be handled in the new system. To access the new ticketing system, go to http://support.readysell.com.au/ and click “Forgot your password”. Type in your email address, then click “Reset my password”. This…
Upcoming changes to the Readysell Helpdesk
This Saturday (12th of January) Readysell will be moving to the Freshdesk platform for our helpdesk ticketing system. Freshdesk will enable us to better serve customers by ensuring we have high visibility into priority issues, automatically receive relevant telemetry (such as screenshots and log files) when you lodge a ticket…
Readysell 8.52 Orielton now rolling out
Happy New Year! We’re pleased to announce that Readysell 8.52 (codename Orielton) is rolling out to all of our Readysell 8 customers. This release focuses primarily on behind the scenes changes to improve Office Brands integration, but also includes a few minor usability tweaks. Office Brands integration improvements Over the…
Merry Christmas and Happy New Year from Readysell
Christmas and the New Year is nearly upon us and we’d like to take some time to reflect on the year that has passed, express our thanks and gratitude to our valuable customers and inform you of our arrangements for the holiday season. The Readysell office will be closed this…
Readysell 8.51 Nabberu now rolling out
We’re pleased to announce that Readysell 8.51 (codename Nabberu) is rolling out to all of our Readysell 8 customers. In this release we’ve put a big focus on improving the Readysell’s third party integration offerings and fulfilling customer requests from the Readysell Forum. We encourage you to take some time…
Electronic ordering for General Stationery now available from Readysell
Readysell and General Stationery are pleased to announce the availability of electronic ordering integration. Electronic ordering (known in the industry as EDI – electronic data interchange) is available free of charge for all Readysell customers. Ordering electronically can streamline your ordering process by: Avoiding re-keying of data into your system…
Readysell 8.50 Munmorah now rolling out
We’re pleased to announce that Readysell 8.50 (codename Munmorah) is rolling out to all of our Readysell 8 customers. This release is focused on improving the workflow for meter charging and fulfilling customer requests from the Readysell Forum. We encourage you to take some time to review these release notes…
Readysell 8.49 Lefroy now rolling out
We’re pleased to announce that Readysell 8.49 (codename Lefroy) is rolling out to all of our Readysell 8 customers. This release is focused on warehousing improvements and fulfilling some recent customer requests on the Readysell Forum. We encourage you to take some time to review these release notes to understand…
Australian Paper EDI ordering now available
In conjunction with the launch of the new Australian Paper web shop, Readysell is pleased to announce that hybrid EDI ordering is now available to all Readysell 8 customers. This means you’ll be able to get your order in quicker and with the confidence that the stock you require is…
Handling EDM flyers that do not apply to your buying group
With recent data releases, you may have noticed some EDM flyers for other buying groups in the “Catalogues” area of Readysell. If you have received a flyer that does not apply to your store, please use the “Dismiss Catalogue” button to remove it from your outstanding list without loading it…