News

Secure your digital life this World Password Day

Did you know that today (May the 4th) marks not only Star Wars Day, but (arguably) an even more important occasion, World Password Day.

https://www.youtube.com/watch?v=rierJ-3x_L0

Just follow these four simple steps to upgrade your security:

Step 1: Create strong passwords

The key to a strong password is length. Your passwords should be 8 characters long at the very least, and difficult for someone to guess. Avoid using personal information, especially if someone can find the answer on social media, or by searching your name online. In addition to length, secure passwords also use a mix of uppercase, lowercase, numbers and symbols.

This may seem daunting but there is a simple solution. Try using a passphrase instead of a password. A pass phrase is a short saying that you modify to become a strong password. For example, “Thund3r Sh0wers at Suns3t” would be a very strong password that’s also easy to remember.

Step 2: Use a different password for each account

Imagine if one key opened your front door, your car, your bank, and your safe. If someone got hold of your one key — poof — they have access to everything. That’s more or less your situation when you recycle passwords. If it’s someone has access to your one, key password, they have access to everything.

Cyber criminals know people reuse passwords, and after a major password leak, they’ll try using those passwords and email addresses to get into all kinds of sites. Often, it works.

Don’t get caught in this trap. The solution is simple: have different passwords for every online account. That way if one account is compromised you can rest easy knowing your other accounts are still safe.

Step 3: Get a password manager

A good password manager safely stores all your passwords, remembers them and can generate strong passwords for you. This makes it incredibly easy to use different, hard-to-remember passwords for every account, so you only have to remember the one master password to get in. All the security – less hassle!

But what if someone gets your master password? Luckily, quality password managers have prepared for this by ensuring they only work on your registered devices. That way, if someone tries to log in from an unregistered device, the password manager will block access until the user completes a second, or third login step, like entering a secret code that is emailed or texted to you. If you get an email saying someone is trying to login from an unknown device, you’ll know you should change your master password as soon as possible.

If you’re not sure where to start, we recommend checking out LastPass.

Step 4: Turn on multi-factor authentication

If you’ve ever used a fingerprint reader on your phone, you’ve used multi-factor! For example, when you download an app from an app store, it first checks you’re on a trusted device (Factor 1) and then verifies you’re you with your fingerprint (Factor 2).

If you’re on a computer, usually it’s like this: when you enter your username and password, you’ll be asked for a verification code that will be texted to your phone. Pop in that single-use code, and you’re in. Ta-da! Multi-factor authentication!

You can activate multi-factor in the settings for most major websites. Visit twofactorauth.org for a comprehensive list of websites and services that offer MFA.

Now what?

Well, if you’ve finished all that, you’ve already completed the most important steps. But you’re on a roll, so why stop there? How about:

Implications of ACCO Brands’ acquisition of Pelikan Artline for Readysell customers

ACCO Brands Australia

Office Brands has now completed the data actions required including transfer all of the Pelikan Artline products to your ACCO Brands Australia vendor code.

Over this weekend, Readysell will ensure that the supplier information is updated on all of your Readysell products to support these data changes. We will also update the EDI information for ACCO with the username and password for ACCO’s new web interface, allowing you to process EDI Orders as of Monday.

The following data changes will occur:

  1. The ACCAUS product-supplier will replace the PELART product-supplier for any products where ACCAUS is not already a product-supplier
  2. The primary product-supplier will be changed from PELART to ACCAUS for any products where both suppliers exist
  3. The PELART product-supplier will be removed (Readysell 7) or archived (Readysell 8) on your products

Your price book has been updated and Readysell will populate ACCAUS data for new or updated products going forward.

Readysell 8.41 Dumbleyung now rolling out

We’re pleased to announce that Readysell 8.41 (codename Dumbleyung) is now rolling out to all of our Readysell 8 customers. This release is focused on document management, mobile and barcode scanning improvements.

Dumbleyung Lake

Conveniently keep your important files in one place with document management improvements

We’ve been working with customers to improve our document management capabilities to make Readysell an even better place to store documents related to your business. Some of the changes you’ll see include:

  • Previewers for PDF files, Word documents, text files and images will give you a quick glimpse into a file to make sure you’re looking at the right attachment without having to open it
  • Attachments can now be linked to multiple records, meaning you won’t have to make unnecessary copies of the same file
  • Attachments are automatically linked to related records, making it quicker and easier to find attachments when navigating through the system

Screenshot of document management with previewer

Improve technician productivity with easy access to service machine documentation

Documents attached to service orders, machines and their models (for example, copies of contracts, service manuals or other reference material) can now be conveniently accessed from the mobile app. Within a service call, just hit the “Attachment” icon to see the list of related attachments. Readysell Mobile will download the attachment from your server and open it with the native viewer application on your mobile device.

Screenshots of Readysell Mobile service call attachments

Ensure data integrity and improve productivity with barcode scanning improvements

We’ve made a number of improvements to barcode scanning in Readysell to help you use your scanner more effectively in more places.

  • Customer credit requests and supplier credit requests now correctly support barcode scanning. You can scan multiples of an item, and you the correct quantity will be scanned (either positive or negative) based on the transaction type.
  • If you have split a purchase receipt line and wish to scan items against the split line, you can now highlight that line and scan the item. The scanned quantity will count against the highlighted line (rather than always going to the first line)
  • We have a new “location scanning” mode for purchase receipts. If you already know the location of the product when you scan your receipts, you can turn on this mode to scan stock directly into these locations by scanning the location barcode rather than having to change the locations manually.

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

But wait, there’s more…

We’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre.

  • 12802 Attachements on sale orders to be associated with sale shipments and sale invoices
  • 12960 Allow for consignment information to be added to multiple transfers at once
  • 13066 Allow files to be attached to more than one record
  • 13067 Automatically link files to related records
  • 13068 Quick access to all relevant attachments from service order
  • 13069 Show preview of attached PDF documents
  • 13137 Add informative view only fields to meters and meter count runs
  • 13161 Add the capability to automatically refresh some list views
  • 13163 Add “Each Quantity Expected” to purchase reciept lines
  • 13164 Allow scanning of location codes into purchase receipts
  • 13170 Use UTC and ISO 8601 for persisting string date/times
  • 13171 Add “Show Related” for grand total machine
  • 13173 Allow attachments for service calls to be accessed from the mobile app
  • 13179 Improve scanning into customer credit requests
  • 13192 Allow POS to run on SQLite backend

Protect your business with the Readysell Security Guide

Every month Readysell recovers another customer that has had a security breach. The main concern is how much will this breach cost them in money, time and worse of all, lost data. Another factor often overlooked is the potential for you, the business owner, to receive fines as the result of Cyber Security Breach.

To assist our customers in staying up to date with the latest guidance, we’ve put together the Readysell Security Guide at readysell.com.au/security

We will be keeping this security guide updated with the latest recommendations. We encourage you to review the security guide periodically and ensure you’re following all the best practices.

We hope this serves as a valuable resource. If you have any questions or suggestions, we’re keen to hear your feedback.

 

 

 

 

 

 

Readysell 8.40 Corangamite now rolling out

We’re pleased to announce that Readysell 8.40 (codename Corangamite) is now rolling out to all of our Readysell 8 customers. This release is focused on improving aspects of the Readysell ecosystem, including mobile apps and our web version, but we haven’t forgotten to throw a few goodies into our Windows application as well.

Lake Corangamite

Make your warehouse and deliveries more efficient with Readysell Mobile app improvements

We’ve been working with customers to optimise the workflows in our mobile apps, with specific attention to our sale shipment picking and delivery modules. We have been receiving great feedback about the accuracy and time savings associated with the changes from dealers using the mobile app.

  • Sale Shipment Picking: We’ve redesigned screens to increase the speed and accuracy of picking, improve compatibility with a range of Bluetooth and integrated barcode scanners and enabled automated printing of invoices and consignment labels.
  • Deliveries: We’ve enabled offline support, allowing your drivers to work on devices without a cellular connection and upload their changes when they get back to the office.

We’ve also made some general performance and usability improvements across the app. The updated version should be available on your iOS and Android devices now.

Regrettably, this also signals the end of support for Readysell Mobile on Android devices running version 4.1 or older, iOS devices running version 9 or older, and Windows Phone 8.

Readysell Web Beta is now “Readysell Go”

Last year we introduced you to Readysell Web Beta. Since then we’ve been iterating on the capabilities of our web version, and today we’re pleased to announce that the Readysell Web Beta is now known as “Readysell Go”. Readysell Go is optimised to give you quick, convenient access to the core components of your Readysell system from anywhere. You can use Readysell Go to access customer and product information and even to enter transactions.

Readysell Go screenshot

We’ve designed Readysell Go to scale appropriately for all types of devices from mobile phones to desktop PCs, but the Readysell Windows application will still give you the most robust, rich experience with the full feature set you’d expect. Readysell Windows will continue to be our primary focus for new feature development, but as Readysell Go continues to mature, we foresee it becoming a valuable alternative for users who want a more “cut down” view of the Readysell system.

Save team members’ time every day with our new sticky tabs feature

All your tabs are exactly where you left them…

All your team members can now save time every day, when they log into Readysell. We will now remember which tabs you have open and restore them automatically when you start up the software. This means you’ll be able to pick up exactly where you left off quickly each day, or if you ever need to close and re-open Readysell.

If you’d rather start from scratch each time (there’s nothing like that fresh Readysell feeling), just uncheck the “Restore Tabs” flag in your Readysell user settings.

Screenshot of how to turn off restore tabs

Office Brands integration improvements

Readysell now allows you to upload product keywords for your store products to the web. Just enter keywords into the new field on the “General” tab on your products screen. The WebX search engine will then include your keywords in it’s search. Increasing the chance that your customers will find your store products coming up when they search. For example if you add the keyword word “chair” to a product, that product will be found when your customers search for chairs, even if chair is not in the product name or description.

Additionally, we’ve made some “behind the scenes” changes to how product images are shown in your system. Office Brands images are now pulled from a central repository on-demand, saving you having to worry about updating or backing up Office Brands product images on your server.

We’ve also been hard at work rolling out Salesforce integration to all of our customers. There’s lots more Office Brands integration improvements coming soon, so stay tuned.

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

But wait, there’s more…

We’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre.

  • 12320 Allow cross sell pop up appear on store products
  • 12516 Add “Number of Shipments” to be included as a Record Default”
  • 12795 Automatically opening the tabs most commonly used by each person
  • 12800 Send keywords about store products to/from Office Brands
  • 12862 Extracting a second time on supplier payment run
  • 12890 Allow minimum order qty field be available on the “Sales By Site By Product” Cube
  • 12923 Create and enforce a list of blocked words for card names
  • 12956 Add the “Product Details” button onto purchase orders at POS
  • 13088 Set Supply Type button is missing from sale order list view
  • 13089 Show product images when hovering over product in search

Readysell 8.39 Broadwater now rolling out

We’re pleased to announce that Readysell 8.39 (codename Broadwater) is now rolling out to all of our Readysell 8 customers. This release is focused on improving our Office Brands integration (including the ability to upload favourites to WebX), improving reliability and increasing the flexibility of custom reports.

Lake Broadwater

Speed up new customer creation with favourites integration

It’s now possible to set up favourites in Readysell and push them to the web with a single button click. This allows you to use the “Extract” feature in Readysell to pre-populate a list based on past purchases and then push those favourites to the web, ensuring your customer has a great experience when they want to re-order commonly purchased products. Same favourites list can be now be easily accessed in both manual orders in Readysell and for web orders by the customer.

Favourites Integration

Tidy up your customers and ensure seamless SellX integration with improved validation

Office Brands are in the process of rolling out their SellX CRM platform. Readysell already has great integration with SellX, but we’re taking it one step further by ensuring that any changes to cards and contacts in Readysell are validated against Office Brands CRM guidelines. This assists in seamless integration with SellX (CRM) and MAX (Marketing Automation), avoiding common pitfalls caused by data issues. It also helps keep your data tidy for internal reporting purposes.

Get what you need out of sales reports with report data improvements

Many of our customers use the analysis reporting engine to drill into their sales data and to spot trends that will help them grow their business. Based on user feedback, we’ve added the following fields to sales invoices to ensure you can easily sort, group and filter on what you need:

  • Month
  • Year
  • Week of Year

Improve customer satisfaction with visibility into your most commonly back ordered products

Got a feeling that certain products are constantly going to back order? The new “Back Order Frequency” form report will show you the products that were most commonly back ordered over a set period of time. This can help you improve your min/max levels to ensure you’re holding enough stock to meet customer demand.

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

But wait, there’s more…

We’ve also made a number of other improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre.

  • 11319 Synchronise favourites with the web
  • 11831 Automatic create a product from price book when searching on the product screen
  • 12173 Add the ability to hide the ATT on the sale invoice form report
  • 12360 Display HTML formatting in Readysell dialogues for formatted notes
  • 12434 Add level 1 to 5 to balance and budget, just like levels 1 to 5 on categories
  • 12435 Add year property to sale invoice
  • 12436 Add month property to sales invoice
  • 12489 Don’t allow for periods to be closed if there are any uninvoiced sale shipments
  • 12687 Allow interface rules to have an “Override Site”
  • 12712 Add “Remote Support” as an additional option to Service order “work location”
  • 12736 Automatically clear invalid webid on categories if that category does not exist on WebX
  • 12737 Allow for location to be defaulted back when stock is zero
  • 12738 Add support for changing the category table to the bulk update run
  • 12741 Allow the start date to be changed on the Extract products popup button on sales
  • 12753 Improve validation of card/contact data for CRM
  • 12754 Add columns to default root list views
  • 12756 Add a field “default customer order” to cards. Then every time a customer order is created for that customer. Pre-populate the customer order to be the default customer order. If the customer order is filled in.
  • 12764 Set locations action item to be set on purchase receipts
  • 12792 Purchase receipt stock credits, add an option to make reason for credit a required field
  • 12798 Purchase receipt stock credits, add reason for credit to the stock credit report layout
  • 12803 Allow attachements on machines
  • 12812 Back order frequency report
  • 12813 Add weekofyeartosaleinvoices
  • 12820 Irrelevant fields may be updated
  • 12821 Allow for Readysell to be run in a “standalone” mode (without server)
  • 12830 Improve order of fields on the complete sale screen
  • 12831 Allow for site on sales to be defaulted to customer’s site
  • 12832 Allow Charge To Card ID to be used as TAX-INVOICE-PAYMENT-REFERENCE
  • 12833 Upgrade to XAF 16.2

Additional upcoming free training webinars

HeadsetDue to the continued success stories we’re hearing from customer attending our free training sessions, we are running some more training webinars in the coming months and would like to invite all dealers to participate. Please consider whether any members of your team would be able to attend any of the following sessions. Be sure to register so that we can ensures you are correctly set up prior to the session starting.

Reporting on contract prices (new session)

This session covers reporting on your contract prices in Readysell.

Difficulty: Easy – Intermediate
Required Knowledge: Please review “Manage your contract prices” prior to the session to ensure you have a background on the topic and to help you formulate questions.

Cleaning up product units

If you are an Office Brands dealer you have to understand how the units on your Readysell system work with the units on WebX and the data portal. Specifically, if you want to sell products in units other than the default units suggested by Office Brands you should attend this course.

Difficulty: Intermediate
Required Knowledge: Please review “Making your product units work with the product units on WebX and the data portal” and “Product Units admin” prior to the session to ensure you have a background on the topics and to help you formulate questions.

Contract price WebX integration (new session)

Due to popular demand, this is a repeat of the program held in December for anyone who was unable to attend.

Not every contract price can flow up to WebX. We cover which contracts are local to Readysell and which will connect to WebX. Sometimes contracts may not make it to WebX. The course covers troubleshooting web integration issues – how to tell if a contract did not make it to the web and what to do about it.

Difficulty: Intermediate

Cleaning up product data

This session is an overview of all the areas of product data that we frequently find need some tidy up work.

Difficulty: Intermediate
Required Knowledge: Please review “Cleaning up your product data” prior to the session to ensure you have a background on the topic and to help you formulate questions.

Managing your contract prices (new session)

Due to popular demand, this is a repeat of the program held in December for anyone who was unable to attend.

This session covers reviewing your contract data in Readysell to help you maintain profitability. The intention of this session is to show you practical ways to monitor and improve the GP you are getting from contracts. We have picked the top few tips and included them in this session.

Difficulty: Intermediate
Required Knowledge: Please review “Manage your contract prices” prior to the session to ensure you have a background on the topic and to help you formulate questions.

More upcoming free training webinars

HeadsetOn the back of another round of successful sessions, we are running some more training webinars in the coming months and would like to invite all dealers to participate. Please consider whether any members of your team would be able to attend any of the following sessions. Be sure to register so that we can ensures you are correctly set up prior to the session starting.

Contract price WebX integration

Not every contract price can flow up to WebX. We cover which contracts are local to Readysell and which will connect to WebX. Sometimes contracts may not make it to WebX. The course covers troubleshooting web integration issues – how to tell if a contract did not make it to the web and what to do about it.

Difficulty: Intermediate

Cleaning up product categories and monitoring discontinued products

This session will focus on cleaning up product categories and monitoring products that have been discontinued in the CC09 catalogue. The CC09 catalogue changes the status of a lot of products. You need to know which stocked products have been obsoleted, moved to WEB01 catalogue or to endless aisle. The session will also cover the impact on WebX integration, contracts and sales reporting. We recommend this session for all dealers.

Difficulty: Intermediate
Required Knowledge: Please review “Cleaning up product categories” and “Monitoring changes to the quality of your stock on hand” prior to the session to ensure you have a background on the topics and to help you formulate questions.

Readysell basics

Due to popular demand, this is a repeat of the program held earlier this month for anyone who was unable to attend.

Readysell is a large program. There are a lot of tabs and buttons that can be difficult to remember. We keep this session simple, tailored specifically to assist dealers that want help with basics like moving around Readysell, finding options, ways of printing transactions. If you are not very confident with moving around Readysell, printing, emailing or basic administration, then this is the course for you.

Difficulty: Easy

Managing your contract prices

This session covers reviewing your contract data in Readysell to help you maintain profitability. The intention of this session is to show you practical ways to monitor and improve the GP you are getting from contracts. We have picked the top few tips and included them in this session.

Difficulty: Easy – Intermediate
Required Knowledge: Please review “Manage your contract prices” prior to the session to ensure you have a background on the topic and to help you formulate questions.

Cleaning up product units

If you are an Office Brands dealer you have to understand how the units on your Readysell system work with the units on WebX and the data portal. Specifically, if you want to sell products in units other than the default units suggested by Office Brands you should attend this course.

Difficulty: Intermediate
Required Knowledge: Please review “Making your product units work with the product units on WebX and the data portal” and “Product Units admin” prior to the session to ensure you have a background on the topics and to help you formulate questions.

Cleaning up product data

This session is an overview of all the areas of product data that we frequently find need some tidy up work.

Difficulty: Intermediate
Required Knowledge: Please review “Cleaning up your product data” prior to the session to ensure you have a background on the topic and to help you formulate questions.

Reminder: Readysell Christmas closure

Just a friendly reminder that the Readysell office will be closed this year from Monday 19th of December, 2016. Business will resume on Monday 9th of January, 2017. Members of our support team will be available during this period for critical or emergency support issues only.

If you happened to miss it, we suggest you check out our Christmas wrap-up post to see the year in review and pick up some handy tips.

Merry Christmas from Readysell