News

Office Brands Loyalty System

Office Brands has been working with Readysell to implement a new loyalty points system which allows a store’s customers to get loyalty points for products they purchase.

The member loads a catalogue which is deployed to their system as normal. Loading the catalogue loads the points on your system. Alternately they can click on the catalogue, click the load one field button and just update points. They can see the points attributed to products on browse products.

Each time a product is sold, the system subtracts the tax from the value of each line. It then multiplies the value ex tax for the line by the number of points gained for the product. All the points gained for the product are totalled to the sale header. When the sale is posted the points gained is recorded on the customer. The customer points balance is also updated.

Invoices print the points gained for the sale and the overall points balance for the customer.

The customer can access a fixed web page to use their points. Office Brands Support centre informs the member when points are used.

The member presses a button on Readysell to record the fact that points were used by a customer. This updates the customer points balance.

In order to start running the loyalty points system, you will require an upgrade by Readysell to pick up the program changes to make the loyalty points system active.
Readysell is in the process of logging onto each store and updating your invoice layout to add in the fields for points for the customer’s sale and total overall points for the customer.

There is a global system reference to allow you to turn this feature on or off, there is also a flag on all customers that will allow you the ability to decide if a customer is participating.

A document exists that lets you know how to use the loyalty points system and how to get it started. You can find the document called “Office Brands Loyalty System.doc” in the “Office Brands” area on the downloads section of our web site. Please follow the document and call Readysell should you have any questions before going ahead with whatever it is you are uncertain of.

Handling barcodes with zeros in front of them

Readysell has unlimited codes features we can handle multiple codes per product multiple quantities and also inner and outer codes. Scanner can be set to standard mode or to EAN specifications meaning the will pad codes 7.9.10.12 with leading or trailing zeros to Australian standards 13 characters.

Readysell can be configured to accept barcodes with any number of leading or trailing zeros. We have tested this with a store running the Readysell program on their system and confirmed with them that all products scanned properly regardless of the incorrect zeros in the barcode.

The rules are as follows:

  • If a scanned bar code scanned exactly matches a barcode on file accept the bar code,
  • Otherwise, for any barcode greater or equal to ten characters in length. If the ten characters entered can be found anywhere in any bar code then the system will accept the bar code.

For example:

Barcode Scanned Result
1234567890 1234567890 Matches, exact
1234567890 01234567890 Matches, Ignore leading and trailing zeros
1234567890 001234567890 Matches, Ignore leading and trailing zeros
1234567890 000000001234567890 Matches, Ignore leading and trailing zeros
1234567890 0000000012345678900000 Matches, Ignore leading and trailing zeros
1234567 1234567 Matches, exact
1234567 01234567 Fails, Bar code less than 10 characters long. So do not ignore leading and trailing zeros.

For more information, please see the document at http://www.readysell.com.au/files/Readysell%20Version%207/Products%20and%20Stock/

My Secure Backup: Readysell’s business disaster recovery solution

Does your businesses have a disaster recovery and business continuity plan? If the answer is no, we’d like to introduce you to My Secure Backup. My Secure Backup is Readysell’s off-site backup service and is available for $35 per month, with the first 10GB of backup storage for free. The service is fully set up by Readysell and we provide you with easy to use monitoring tools as well as a nightly backup report via email.

Features

  • Securely backup, sync, and access data between teams of 2-100. Powered by storage options from cloud leaders Rackspace® and Amazon, Jungle Disk gives you everything your business needs in one easy to use package.
  • Easily setup secure network drives for your users
  • Robust online backup to protect your critical files
  • Share files between multiple computers from anywhere
  • Multi-way sync keeps files constantly up to date
  • AES-256 encryption with a key you create and control
  • Disk Network Drive gives your users a secure place to store and share files as if they were already on their computers. Easily control and limit access for each user.
  • Users can instantly sync document updates and changes with others so the entire workgroup has access to the latest files right on their local computer – even when they are offline.
  • A unique Backup Vault feature makes backups more efficient and reduces storage costs with compression and a server-grade de-duplication technology that prevents users from backing up the same data twice.
  • Easy to access and sync your files through our secure website or our USB version that you can carry with you.

  

 

Pricing

Setup and Configuration: Free
Monthly Fee: $35
Storage: First 10GB free, $0.15 per GB-month excess

Getting Started with Windows 8

A number of our customers have recently purchased new hardware pre-installed with Microsoft’s latest operating system, Windows 8. Others have even started rolling out Windows 8 within their organizations.

An important note about Windows 8 is that Microsoft has re-designed Windows to be optimized for touch, and this has implications on how you use the operating system with a keyboard and mouse. There are a few simple tips you will need to get around the new Windows. Fortunately, well-known Microsoft blogger Scott Hanselman has put together an instructional video to get new users familiar with the operating system. For anyone who’s recently upgraded and is a little confused or is thinking of upgrading, we highly recommend you watch the video below.

Can’t see the video? Click here.

Season’s Greetings from Readysell

EscapeOnce again the management and staff at Readysell would like to extend their thanks and gratitude to their valuable customers. We would like to wish you a very Merry Christmas and a safe and happy New Year.

The Readysell office will be closed this year from Friday the 21st of December, 2012. Business will resume on Monday the 7th of January, 2013. Members of our support team will be available during this period for critical support issues only.

Thank you to all of our customers for your ongoing business, thoughtful feedback and continued support.

Best Wishes,
The Readysell Team

Refresher: Loyalty Points System

Recently we have had a number of customers enquire about the loyalty points system built into Readysell. This system allows your customers to accumulate loyalty points as they spend with you and then redeem these points at a later time as a form of tender.

To help increase awareness and adoption of this feature we have created some documentation that covers how to set up and use the loyalty points system. You can find the document in the Downloads Section of our web site.

Readysell Account Portal

We are pleased to announce the launch of the Readysell Account Portal. The Portal is a simple way to:

  • View a summary of your account balances
  • View recent invoices and payments
  • Re-print any existing Readysell invoices

The portal is integrated into our existing Support Centre at support.readysell.com.au (or via the Support link on our home page). Simply use your existing login details and then click the “Accounts” link. If you do not have access, please contact us to request this be added to your account.

Reminder: Readysell-Office Brands Integration Update

It has come to our attention that many of our customers are unaware of the following features announced last year. As such, we are re-sending this announcement to refresh you on some of the capability of your Readysell-Office Brands Integration.

Overriding Office Brands Pricing on WebSphere

Not too long ago we sent out a poll requesting feedback on how we should handle uploading of pricing data to WebSphere. 85% of respondents agreed that the “Custom Price Level” method would best suit their needs. Based on this feedback we have been busy developing and testing a new version of RObI.

Today we are pleased to announce that we are ready to begin rolling out this update to any interested Readysell customer. The key features of this integration are:

    • Ability to override the list price of any WebSphere product (catalogue or store) by entering a price into a pre-defined level

Please note, however, once a price override is created you will be taking “ownership” of the pricing for that product. For the immediate future you will not be able to revert back to WebSphere pricing. We will be working with Office Brands over the coming months to make this a possibility, however, please take this into consideration when evaluating if you would like to use this new feature.

Additionally, you will not be able to define bulk pricing for catalogue products – any bulk pricing defined by Office Brands will be lost if you override the pricing.

If you are interested in this new feature, please send an email to support@readysell.com.au and we will contact you to discuss implementation.

Uploading Prices with Quantity Breaks

Separate to the override feature detailed above, all members are now able to upload bulk pricing for store products only. This new feature is in place effective immediately.

To start using this feature, simply set up your web products as usual and use the “Qty Break” field and your regular pricing levels to define your bulk pricing.

Updated Documentation

In addition to the inclusion of the above features, our Readysell-Office Brands Integration User Guide has been updated to include more information about integrating your Readysell system with WebSphere. The updated documentation can be found at the Downloads sections of our web site.

Rounding on Orders

The purchasing system works in two ways when rounding the quantity to reorder to match minimum order quantities:

  • The purchasing system round quantities to order up to minimum reorder quantity if the quantity required is less than the minimum reorder quantity. So if you need 6 and the minimum reorder quantity is 10 the system will buy 10.
  • If you need more than the minimum reorder quantity the system rounds down after the first multiple of the minimum order unit. So if you need 56 and the minimum reorder unit is 10 the system will order 50.

The system can’t tell if a quantity to reorder comes from back orders or min/max. It always uses the same rounding rules.

The above behaviour was built into Readysell quite a long time ago, in response to requests from customers to keep stock holdings down.

I suggest an option for you to make the quantity to reorder always round up to the next largest minimum order quantity might suit your requirements. The system would order more stock but would tend to always have enough for all back orders.

Minimum Order Quantity Quantity  Calculated Quantity Required Rounded Qty Ordered Comment
BEFORE
10 1 10 Round up the first multiple of the minimum order quantity
10 11 10 Round down if quantity ordered is larger than one minimum order quantity
10 22 20 Round down if quantity ordered is larger than one minimum order quantity
NOW
10 1 10 Always round up the to the next multiple of the minimum order quantity
10 11 15 Always round up the to the next multiple of the minimum order quantity
10 22 25 Always round up the to the next multiple of the minimum order quantity

Normally automated purchasing rounds the quantity purchased up to the minimum order quantity if the quantity orders is less than the minimum. If the quantity ordered is more than the minimum order quantity the system rounds the quantity down to the nearest multiple of the minimum order quantity.

A new system reference allows the system to always round up to the next largest multiple of the minimum order quantity. To enable this feature set system reference:

  1. Type ‘PURCHASE’
  2. Code ‘ROUND-UP-REORDER-QTY’
  3. Value 1 to turn on this feature.

More details can be found in the document “Rounding On Purchase Orders”, available in the Downloads section of our web site.

System References for Overriding Contract Pricing

If you have a customer with a contract price and you want that contract price to be the price they get provided the parameters of the contract (i.e. valid dates) are met regardless of whether the contract price is higher or lower than the current sell price.

NOTE: You DO NOT need to disable best of pricing system reference in order to run the system references below.

System Reference 1

  1. Type ‘SELL-PRICES’
  2. Code ‘NO-PROMOTION-FOR-PRICE-CODES’
  3. Description [all price codes to override promotions] (in this case ‘CS|PCS’ for contract price specific)

System Reference 2

  1. Type ‘SELL-PRICES’
  2. Code ‘ALLOW-SELL-PRICES-TO-INCREASE’
  3. Description and value set to 1

System Reference Type

System Reference Code

Value and Description

Comment

SELL-PRICES NO-PROMOTION-FOR-PRICE-CODES

CS/PCS = ON
Blank = OFF

Stops any promotions/flyers from overriding your contract price regardless of whether the promotion/flyer price is higher or lower.
SELL-PRICES ALLOW-SELL-PRICES-TO-INCREASE

1 = ON
0 = Off

Allows sell prices to increase if the contract price is higher than any of the pricing in your system.

Please read the above, decide on whether or not you wish to run with these system references. If you would like to activate any of these, please change the value and description of the system references as necessary.

More details can be found in the document “Contract Pricing Override”, available in the Downloads section of our web site.