News

Take service on the road with Readysell Mobile

We’re pleased to announce the release of our service technician functionality in Readysell Mobile 1.2, which will be available for download starting tomorrow. Readysell Mobile is the companion app designed to provide you with access to various Readysell functions on your mobile or tablet devices, whether you’re in the office or out on the road.

Our service functionality allows you technicians to:

  • Access up to date machine, fault and customer information, avoiding trips or calls to the office
  • Track travel, repair time and GPS location
  • Quickly back order required parts by manually entering part numbers or scanning barcodes with the phone/tablet camera
  • Integrate with the phone calendar to provide seamless reminders
  • Sign off on job completion with on-screen signature capture

In addition, we’ve also make the following general app improvements

  • Introduction of stocktake functionality
  • Improvements to sale shipment and stock transfer out picking

To try out Readysell Mobile on your device of choice, use the links below:

Once you’ve got the app installed on your device, you can find helpful information at our wiki to get you started.

 

Readysell 8 Time-Saving Tip: Automated matching generation of transactions on bank reconciliation

We are planning to make a series of videos highlighting key time-saving features of Readysell 8 and how you can get started with using them in your business. In the first video of what will hopefully become a series, we cover automated matching generation of transactions on bank reconciliations.

We’d love to hear your feedback on whether you find such videos useful, and if you have any specific areas you’d like us to cover.

Readysell 8.29: Laying the service groundwork

In Readysell 8.29, rolling out to all of our Readysell 8 customers over the next couple of days, we’ve focused on improving the usability of the service module and implementing some general usability tweaks to assist with common processes.

Improve the productivity of your service organization with service module improvements

In the the first of what will be a series of service module improvements, we’ve focussed on some general usability improvements (such as improved screen layouts) and laying the groundwork for service module integration into the mobile app, support for scheduling and service module reporting.

Readysell in tablet modeGet more out of modern devices with Windows 10 tablet mode support

Readysell will automatically detect if your Windows 10 PC has entered tablet mode (either manually, or if the keyboard is detached from your hybrid PC – such as a Microsoft Surface) and will seamlessly adapt its interface to a touch-friendly mode. This will allow you to more easily use Readysell with your fingers, while still providing you with the full power of the Readysell Windows application.

More easily spot and avoid errors with sale line highlighting

Readysell will now highlight any sale order lines or sale back order lines that have been placed for a discontinued product in red. This will allow you to either source the item from an alternate supplier or substitute with a ranged product.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

The lowdown

Here’s a full list of changes.

  • [RSELL-7232] – Add the ability to generate product labels from price book runs
  • [RSELL-7282] – Display of multiple levels on list views for web categories like product categories
  • [RSELL-7321] – List view of Addresses
  • [RSELL-7322] – Contacts List View V8
  • [RSELL-7375] – Implement “Tablet Mode” in Windows 10
  • [RSELL-7527] – Highlight discontinued lines on sales and back orders
  • [RSELL-7577] – Improve usability of service module
  • [RSELL-6432] – Add prompt to ask whether transfer should be printed after posting
  • [RSELL-6437] – Allow sales to be linked to lay-bys from the sale screen
  • [RSELL-6443] – Record email address against lay-by customer details
  • [RSELL-7620] – “Sales Person” should be “Sales Rep” on tax invoices
  • [RSELL-7651] – Unable to sort on machine shipments tab
  • [RSELL-7655] – Service order validation is too strict if actual times are not rounded
  • [RSELL-7663] – Exception building Prepare SaleShipments

Tidying up your product file and improving your EZCode compliance

Cleaning toolsThe Office Brands 7-digit EZCode system has now been in place for a number of years, however we still hear from customers with established product databases about ways they can tidy up duplicate products and improve their EZCode matches.

Readysell can run a script against your data to find products on your system that have an existing EZCode and merge them with duplicates (such as products coded with a legacy supplier code). Tidying up your product file can not only lead to productivity gains (by reducing end user and customer confusion), but also improves reporting and business intelligence compliance.

The Readysell matching algorithm is based on the following criteria:

  • All bar codes that match on the right hand side
  • Bar codes that match on the right hand side where the two bar codes are different
  • All supplier codes that match on the right hand side
  • Supplier codes that match on the right hand side where the supplier codes are different
  • Bar code exact matches
  • Supplier code exact matches

If you are interested in Readysell assisting you with tidying up your product file, please open a ticket at our Support Centre.

Electronic ordering now available for Ed Office Products

ED Office Products

Readysell is pleased to announce the availability of electronic ordering integration with Edwards Dunlop Office Products (a division of the BJ Ball Group).

Electronic ordering (known in the industry as EDI – electronic data interchange) is available free of charge for all Readysell customers. Ordering electronically can streamline your ordering process by:

  • Avoiding re-keying of data into your system
  • Eliminating manual printing, faxing, or emailing of orders
  • Providing you with early notice of what stock you will receive
  • Ensuring your order gets processed in a more timely manner

Readysell is continuing to grow its list of industry integration partners for both electronic ordering and supplier stock integration. We’re continuing to work with industry partners to expand our list of integrated suppliers.

If you are a Readysell 8 customer, should have already been configured with this new integration. Readysell 7 customers will receive the integration in the coming weeks. If you have any questions or require assistance getting started with the new integration features, please feel free to contact our support team.

Automated updating of product data in Readysell 7

Readysell 8 customers have been enjoying the benefit of automated updates of product data from Office Brands for some time. We are pleased to announce that we have backported this feature to Readysell 7 to allow our entire customer base to benefit from the work we have done in this area.

The new feature, “Price Book Runs”, can mass update pricing on existing products in your product file that match back to the Office Brands Data Portal. Price Book Runs are not for adding new products, it is only for updating existing products in your product file.

Please visit the Readysell Support Centre to view the documentation and please open a ticket if you would like assistance in implementing this feature on your system.

 

Office Brands marketing automation within Readysell 7

Office Brands are working alongside Readysell to help members more effectively target email marketing campaigns to their customers. In order to make use of this program, customer email data must be cleansed and uploaded to Office Brands where it can be utilised by the SalesForce Marketing Cloud system.

Based on recent customer feedback, we have updated our documentation to to cover the required maintenance and deployed new reports to assist with the process.

Please visit the Readysell Support Centre to view the documentation and feel free to open a ticket if you have any difficulties or suggestions on how we can improve this process.

 

Improve your shipping efficiency with IFS SmartFreight®

IFS SmartFreight® logoSince our previous announcement about Readysell’s partnership with IFS SmartFreight®, a number of customers have taken advantage of this integration to streamline their supply chain process. We’d like to remind all of our customers about this new feature that we believe can bring great efficiencies to your business.

IFS SmartFreight® is a Transport Management System (TMS), which in combination with Readysell allows you to:

  • Automatically print carrier compliant labels for consignments generated from shipments in your Readysell system
  • Generate manifests based on the these consignments
  • Integrate with your existing courier or freight company, or generate generic labels that can be used for local deliveries
  • Automatically calculate the most economical carrier based on the destination, size and weight of the package

IFS SmartFreight® has a number of solutions designed to target business of all sizes. We recommend the cloud-based Express (SFX) edition for most Office Brands members who ship less than 150 consignments per week. This edition has minimal startup costs and operates on a pay-as-you-use basis based on your volume – you only pay for what you use.

Whether you are an existing IFS SmartFreight® customer, or looking to take up this system to improve your shipping efficiency, please contact Greg Payne at Readysell by calling (02) 9792-4439 or opening a ticket at our Support Centre.

Say hello to my little friend!

We’re pleased to announce the general availability of Readysell Mobile — the companion app designed to provide you with access to various Readysell functions on your mobile or tablet devices, whether you’re in the office or out on the road.

Version 1.0 of our app is now available, which contains the following features:

  • Access to your Readysell customer and product details
  • Wireless warehousing capabilities (paperless picking)

Version 1.1 will be available in the coming weeks and will:

  • Improve paperless picking to accommodate less stringent workflows
  • Provide a facility for “Stock Put Away” when stock is received into the warehouse

From here we plan to continue to iterate introducing functionality for service technicians, delivery drivers, sales and management staff.

To try out Readysell Mobile on your device of choice, use the links below:

Once you’ve got the app installed on your device, you can find helpful information at our wiki to get you started.

Say hello to my little friend!

Okay. You like that?

Endless aisle catalogue

Readysell customers will have recently received a notification email about the “EXTENDED” (Endless Aisle) product catalogue being ready to load. This notification was sent in error. Please do not load this catalogue.

If you have loaded the “EXTENDED” catalogue already, Readysell can run a repair to correct this issue for you. Please open a support ticket or call (02) 9792-4439 to arrange for this repair as soon as practical.

Apologies for any inconvenience this has caused.