News

Readysell 8.29: Laying the service groundwork

In Readysell 8.29, rolling out to all of our Readysell 8 customers over the next couple of days, we’ve focused on improving the usability of the service module and implementing some general usability tweaks to assist with common processes.

Improve the productivity of your service organization with service module improvements

In the the first of what will be a series of service module improvements, we’ve focussed on some general usability improvements (such as improved screen layouts) and laying the groundwork for service module integration into the mobile app, support for scheduling and service module reporting.

Readysell in tablet modeGet more out of modern devices with Windows 10 tablet mode support

Readysell will automatically detect if your Windows 10 PC has entered tablet mode (either manually, or if the keyboard is detached from your hybrid PC – such as a Microsoft Surface) and will seamlessly adapt its interface to a touch-friendly mode. This will allow you to more easily use Readysell with your fingers, while still providing you with the full power of the Readysell Windows application.

More easily spot and avoid errors with sale line highlighting

Readysell will now highlight any sale order lines or sale back order lines that have been placed for a discontinued product in red. This will allow you to either source the item from an alternate supplier or substitute with a ranged product.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

The lowdown

Here’s a full list of changes.

  • [RSELL-7232] – Add the ability to generate product labels from price book runs
  • [RSELL-7282] – Display of multiple levels on list views for web categories like product categories
  • [RSELL-7321] – List view of Addresses
  • [RSELL-7322] – Contacts List View V8
  • [RSELL-7375] – Implement “Tablet Mode” in Windows 10
  • [RSELL-7527] – Highlight discontinued lines on sales and back orders
  • [RSELL-7577] – Improve usability of service module
  • [RSELL-6432] – Add prompt to ask whether transfer should be printed after posting
  • [RSELL-6437] – Allow sales to be linked to lay-bys from the sale screen
  • [RSELL-6443] – Record email address against lay-by customer details
  • [RSELL-7620] – “Sales Person” should be “Sales Rep” on tax invoices
  • [RSELL-7651] – Unable to sort on machine shipments tab
  • [RSELL-7655] – Service order validation is too strict if actual times are not rounded
  • [RSELL-7663] – Exception building Prepare SaleShipments

Tidying up your product file and improving your EZCode compliance

Cleaning toolsThe Office Brands 7-digit EZCode system has now been in place for a number of years, however we still hear from customers with established product databases about ways they can tidy up duplicate products and improve their EZCode matches.

Readysell can run a script against your data to find products on your system that have an existing EZCode and merge them with duplicates (such as products coded with a legacy supplier code). Tidying up your product file can not only lead to productivity gains (by reducing end user and customer confusion), but also improves reporting and business intelligence compliance.

The Readysell matching algorithm is based on the following criteria:

  • All bar codes that match on the right hand side
  • Bar codes that match on the right hand side where the two bar codes are different
  • All supplier codes that match on the right hand side
  • Supplier codes that match on the right hand side where the supplier codes are different
  • Bar code exact matches
  • Supplier code exact matches

If you are interested in Readysell assisting you with tidying up your product file, please open a ticket at our Support Centre.

Electronic ordering now available for Ed Office Products

ED Office Products

Readysell is pleased to announce the availability of electronic ordering integration with Edwards Dunlop Office Products (a division of the BJ Ball Group).

Electronic ordering (known in the industry as EDI – electronic data interchange) is available free of charge for all Readysell customers. Ordering electronically can streamline your ordering process by:

  • Avoiding re-keying of data into your system
  • Eliminating manual printing, faxing, or emailing of orders
  • Providing you with early notice of what stock you will receive
  • Ensuring your order gets processed in a more timely manner

Readysell is continuing to grow its list of industry integration partners for both electronic ordering and supplier stock integration. We’re continuing to work with industry partners to expand our list of integrated suppliers.

If you are a Readysell 8 customer, should have already been configured with this new integration. Readysell 7 customers will receive the integration in the coming weeks. If you have any questions or require assistance getting started with the new integration features, please feel free to contact our support team.

Automated updating of product data in Readysell 7

Readysell 8 customers have been enjoying the benefit of automated updates of product data from Office Brands for some time. We are pleased to announce that we have backported this feature to Readysell 7 to allow our entire customer base to benefit from the work we have done in this area.

The new feature, “Price Book Runs”, can mass update pricing on existing products in your product file that match back to the Office Brands Data Portal. Price Book Runs are not for adding new products, it is only for updating existing products in your product file.

Please visit the Readysell Support Centre to view the documentation and please open a ticket if you would like assistance in implementing this feature on your system.

 

Office Brands marketing automation within Readysell 7

Office Brands are working alongside Readysell to help members more effectively target email marketing campaigns to their customers. In order to make use of this program, customer email data must be cleansed and uploaded to Office Brands where it can be utilised by the SalesForce Marketing Cloud system.

Based on recent customer feedback, we have updated our documentation to to cover the required maintenance and deployed new reports to assist with the process.

Please visit the Readysell Support Centre to view the documentation and feel free to open a ticket if you have any difficulties or suggestions on how we can improve this process.

 

Improve your shipping efficiency with IFS SmartFreight®

IFS SmartFreight® logoSince our previous announcement about Readysell’s partnership with IFS SmartFreight®, a number of customers have taken advantage of this integration to streamline their supply chain process. We’d like to remind all of our customers about this new feature that we believe can bring great efficiencies to your business.

IFS SmartFreight® is a Transport Management System (TMS), which in combination with Readysell allows you to:

  • Automatically print carrier compliant labels for consignments generated from shipments in your Readysell system
  • Generate manifests based on the these consignments
  • Integrate with your existing courier or freight company, or generate generic labels that can be used for local deliveries
  • Automatically calculate the most economical carrier based on the destination, size and weight of the package

IFS SmartFreight® has a number of solutions designed to target business of all sizes. We recommend the cloud-based Express (SFX) edition for most Office Brands members who ship less than 150 consignments per week. This edition has minimal startup costs and operates on a pay-as-you-use basis based on your volume – you only pay for what you use.

Whether you are an existing IFS SmartFreight® customer, or looking to take up this system to improve your shipping efficiency, please contact Greg Payne at Readysell by calling (02) 9792-4439 or opening a ticket at our Support Centre.

Say hello to my little friend!

We’re pleased to announce the general availability of Readysell Mobile — the companion app designed to provide you with access to various Readysell functions on your mobile or tablet devices, whether you’re in the office or out on the road.

Version 1.0 of our app is now available, which contains the following features:

  • Access to your Readysell customer and product details
  • Wireless warehousing capabilities (paperless picking)

Version 1.1 will be available in the coming weeks and will:

  • Improve paperless picking to accommodate less stringent workflows
  • Provide a facility for “Stock Put Away” when stock is received into the warehouse

From here we plan to continue to iterate introducing functionality for service technicians, delivery drivers, sales and management staff.

To try out Readysell Mobile on your device of choice, use the links below:

Once you’ve got the app installed on your device, you can find helpful information at our wiki to get you started.

Say hello to my little friend!

Okay. You like that?

Endless aisle catalogue

Readysell customers will have recently received a notification email about the “EXTENDED” (Endless Aisle) product catalogue being ready to load. This notification was sent in error. Please do not load this catalogue.

If you have loaded the “EXTENDED” catalogue already, Readysell can run a repair to correct this issue for you. Please open a support ticket or call (02) 9792-4439 to arrange for this repair as soon as practical.

Apologies for any inconvenience this has caused.

Readysell 8.28: Lovingly crafted by artisan coders

In Readysell 8.28, rolling out to all of our Readysell 8 customers over the next week, we’ve focused on implementing a number of common and long standing customer requests.

Better manage product substitutions with automatic substitution propagation

Readysell allows you to automatically substitute any product for any other product when orders are created. Sometimes, however, you may not know that a product needs to be substituted until after it has been shipped or after multiple orders have already been created. Now, when you add a substitution, Readysell will offer to automatically substitute the product in any orders and shipments that are already in progress.

Readysell 8.28: Improve communication and customer relationships with file attachments for email batchesImprove communication and customer relationships with file attachments for email batches

Readysell 8 has always allowed you to add HTML-based formatting and images into your email batches, allowing you to quickly craft customized email marketing campaigns or stylize your statement and invoice emails with your branding. We’ve now expanded that to include file attachments, perfect if you want to add a flyer or some printable material the next time you email your customers.

Speed up your point of sale processing by pre-loading the shipment screen

If you have any workstations serving as dedicated point of sale terminals, you can now set up those workstations to automatically open a new sale shipment window when the previous sale has completed processing, ensuring you can quickly get to serving the next customer.

Readysell 8.28: Make effective use of action items with action rule templatingMake effective use of action items with action rule templating

Readysell’s action item system allows you to be automatically notified when certain events occur in your system. With our latest set of improvements, you can customize the wording and formatting of the notification messages generated, to ensure they are clear and meet your needs.

Don’t get caught out by margin changes with automatic quotation expiry

To ensure you don’t get caught out by processing old quotations, you can now set up Readysell to automatically cancel quotes when they reach their expiry date. The default expiry period can be set up to match your company policy and can be manually modified on a quote-by-quote basis.

Readysell 8.28: Improve your suppiler EDI compliance when processing purchase runsImprove your suppiler EDI compliance when processing purchase runs

We’ve made a range of improvements to the EDI workflow, especially when processing purchase runs. You’ll now be prompted when you’re about to email a purchase run and asked if you want to send qualifying orders by EDI instead. You’ll now be able to take advantage of the many benefits of EDI for even more orders.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. We’ve started a forum thread where you can ask questions to the Readysell staff and customer community or provide feedback on this release. Please click here to get involved in the discussion. As always, you’re always welcome to open a ticket through our Support Centre and we’ll be happy to help you out as well.

The full monty

Here’s a full list of changes.

  • [RSELL-4332] – Persist the gp resulting from individual product lines on contracts on the contract price line when the contract is activated
  • [RSELL-5012] – Add messages tab to purchase order
  • [RSELL-6246] – Allow custom price levels to be mapped to price book price levels
  • [RSELL-6291] – Automatically clear cubes when start date is empty
  • [RSELL-6490] – Add the ability to add attachments to all email batches including statements etc. and to filter general email batches by last sale date
  • [RSELL-6663] – Use persisted email default subjects when sending via Outlook
  • [RSELL-6668] – Add an option to update existing contracts from a sale or quote
  • [RSELL-7179] – Automatically open new sales shipment once a shipment is completed.
  • [RSELL-7180] – Add minimum order value limit for sales
  • [RSELL-7197] – Ability to substitute items on all open orders and on shipments
  • [RSELL-7210] – Quote Expiry Request
  • [RSELL-7213] – Show shipment dates on “by shipment” invoice layouts
  • [RSELL-7215] – Add ability to template the alert messages of action rules
  • [RSELL-7220] – Enhance process to order via EDI from purchase runs
  • [RSELL-7224] – Base meter count request email batch on the count method on the meter rather than that on the latest count
  • [RSELL-3349] – Lay-By payment and Customer Order payment list views
  • [RSELL-5959] – Improve stock transfers in to allow addition of missing products
  • [RSELL-6435] – Add ability to print notes on receipts
  • [RSELL-6439] – Allow for “transfer notes” to be put on products
  • [RSELL-6441] – Add more quantity columns to the product details screen
  • [RSELL-7105] – Clear the search window at POS after each product search
  • [RSELL-7246] – Upgrade to XAF 15.1

Readysell and Windows 10

Microsoft has announced that Windows 10 will be available as a free upgrade to Windows 7 and Windows 8.1 on July 29th. We are pleased to announce that both Readysell 7 and Readysell 8 have been tested and there are no known compatibility issues at this time. Over the coming months, we’ll be making some enhancements to Readysell 8 to take full advantage of some of the new features of Windows 10, but we’ll have more on that later.

Microsoft is now asking users to reserve their upgrade – you may have noticed a notification on your PC that looks something like this:


While we believe Windows 10 is a worthwhile upgrade and understand the excitement, we urge our customers to hold off installing the upgrade on their organizational PCs. This will ensure that we can effectively handle the support load of customers moving over to a new and unfamiliar operating system.

Our suggestion is that you upgrade first on any home or personal devices that you or your employees may have, familiarise yourself with the new operating system, and then do a staged rollout through your organization to ensure that the effect of any incompatibilities is minimized.

If you have any questions about Windows 10, our support staff will be more than happy to help out. We suggest you submit a ticket at our support centre or start a discussion on our forums.