News

Office Brands

Correction: Australian Office / Edwards Dunlop Product Updates

Readysell
November 24, 2016

This is an important correction to the information provided yesterday. Please disregard the previous post/email and use the information below instead.

Australian Paper logo

Starting this week, Office Brands has updated the supplier data on a number of paper items that have changed from Edwards Dunlop to Australian Paper.

BJ Ball (BJBALL) is a separate business entity to Edward Dunlop (EDWDUN) and Australian Office (AUSOFF). So outstanding amounts you owe to those companies on supplier open items are not to move. You will have to pay EDWDUN and AUSOFF as usual. You will just start paying BJBALL for any stock you buy from them. All three supplier cards above may carry 60 day terms, and there may be remaining open items on all of them, until you pay them off.

Warning: Do not merge the suppliers until after you have paid all supplier open items for EDWDUN and/or AUSOFF. All that happens is that Office Brands will start to mark products as coming from a different primary supplier.

Readysell 8

You should make sure you have an active supplier of BJBALL on your system. That is probably all you have to do.

When you load catalogues manually or if you have automatic product updates turned on. Readysell will update the product supplier for most products:

  • Check to see if your system set for automatic product file updates from Office Brands. If this feature is on the system should manage this change for you.
  • Otherwise manually load the most receipt corporate catalogue. This will update the primary suppliers on most of your products.
  • Take care of one thing. Products that have not been specifically flagged to ignore updates to the primary supplier will automatically change from the current supplier to BJBALL where appropriate. If you have check the box “Ignore Supplier” on any of those products, you will need to change the primary supplier on the product manually or untick the “Ignore Supplier” checkbox.
    Readysell 8 Screenshot

Readysell 7

Readysell 7 does not automatically change supplier codes on your existing products when Office Brands changes the supplier code. To change the supplier you must use the “change one field” button from browse cataloges in the price change module.

Warning: If you do not want to change all suppliers, you have to create a query wizard when you process the “change one field” button. The query wizard can limit the changes to just the suppliers you want to get rid of. If you do not do this properly, all your supplier codes will change to line up with Office Brands. We suggest you try this procedure on test before you do it on live.

Please see the document “How to update supplier codes on products to agree to Office Brands supplier codes” on the Readysell Support Centre.

Need more assistance?

We’re here to help should you have any questions or concerns. We can even help you perform this update on your data (at regular support rates). Please open a ticket and we’ll answer any questions you may have.

Office Brands, Readysell 8

Upcoming free training webinars

Readysell
October 28, 2016

HeadsetMany Office Brands dealers have participated in and made tangible improvements in their business through Readysell’s free webinar training program. We are running some more training sessions soon and would like to invite all dealers to participate.

Please consider whether any members of your team would be able to attend any of the following sessions. Be sure to register so that we can ensures you are correctly set up prior to the session starting.

Managing dead stock and increasing your margins

This is a repeat of the program held earlier this month for anyone who was unable to attend.

Managing your contract prices

Office Brands, Readysell 8

Dynamic Supplies Sydney warehouse now available in RS3

Readysell
October 27, 2016

Readysell 8 customers enjoying the benefit of the Readysell Supplier Stock Service (RS3) to lookup live stock data are now able to view stock availability from Dynamic Supplies’ new Sydney warehouse. From your Readysell product screen, simply click the “Show Supplier Stock Levels” button and Readysell will show you up to date availability information for that product.

Dynamic Supplies Sydney Warehouse Now Open

The new feed adds to data from a number of other suppliers, including Pelikan Artline, Alloys, Stationers Supply, Satex Distributors, WA Stationery and V Wholesale. Readysell is continuing to grow its list of industry integration partners for both electronic ordering and supplier stock integration. We’ll keep you posted as we introduce new integration partners.

Readysell Supplier Stock Service (RS3) in action in Readysell 8

If you have any questions or require assistance getting started with the new integration features, please feel free to contact our support team.

Announcements, Office Brands

Keep your skills up to date with our free monthly training webinars

Readysell
October 5, 2016

HeadsetOver twenty Office Brands dealers have participated in Readysell’s new free monthly webinar training program. Every participant has told us they have learned something of practical use in their business from the sessions. Many dealers have made tangible improvements in their business such as reducing dead stock, improving margin by managing price updates and improving customer service by spotting contracts that have expired.

“I applied the webinar training immediately. I found some product pricing issues that had been costing me money and fixed contracts that were not performing for my customers. There were two or three lightbulb moments in the first session”

– Geoff Kindred, Express Office National

“Yet another excellent Readysell training program that I am very pleased to be part of. I am now controlling my dead stock better and have a lot of home work improving other aspects of my business”

– Anthony Semmler, Principal, Office National Barossa

“I’ve learned so much and my business has definitely benefited from the training”

– Ajay Amin, Principal, Ezi Office Supplies

Some of the recent and planned free training sessions include:

  • Improving profit by better monitoring of pricing and contracts
  • Improving profit and sales with contracts
  • Improving the value of your business by cleaning your database
  • Understanding your sales with analysis and DIFOT reporting

Readysell’s free webinar training will benefit your business. Contact us for reserve a spot in any of our upcoming sessions. Members of our team will also be attending the Office Brands EXPO in Melbourne this weekend. Please drop by and visit us at the Office Brands stall on the show floor on Saturday, or come speak with one of our Subject Matter Experts on Sunday.

Announcements, Office Brands

Office Brands dealers benefit from joint technology mentoring program

Readysell
October 4, 2016

Toni Glass from Toni Glass ConsultingOffice Brands, Toni Glass Consulting, Geoff Kindred of Express Office National and Readysell have partnered to deliver the first Office Brands Technology Mentoring program over eight weeks.

Geoff Kindred and Toni Glass led the presentations, focusing on real benefits from a dealer perspective. We have received glowing feedback from all of the participants. During the program we help dealers to get real business benefits from the available technologies using a weekly webinar and individual follow up tutoring. Toni Glass is also running follow up sessions to help participants plan and monitor the real business benefits of the mentoring program.

Ritesh Patel, Chief Information Officer at Office Brands states “Office Brands will run the mentoring program three times a year to help dealers get the most out of Office Brands’ and Readysell’s technologies”. Please ensure you are subscribed to and review upcoming Office Brands broadcasts to learn about how you can be involved with the next round of sessions.

“I was amazed at just how fast Readysell responded. I asked for something one week and the next week it would just be there”

– Nicole Keeffe, Manager, Office National Kununurra

“Readysell’s commitment to follow up every session by personally calling every participant, every week was excellent”

– Toni Glass, Toni Glass Consulting (pictured)

Readysell 8

Important changes to stock allocation

Readysell
September 27, 2016

We have made some changes to stock allocation to prevent occasional errors that occurred when stock that had been shipped was reallocated.

Previously, stock remained allocated on sale order lines, even when a shipment had been released. Now, stock allocated on sale orders and sale shipments will clear as soon as a sale shipment is in progress for that sale order line.

The reason for this change is that there could be a mix up between stock allocated on sale orders and stock on sale shipments. Now if stock is shipped it no longer shows as allocated. When stock is shipped, the quantity allocated is cleared and appears in the quantity shipped column instead. The percent fully allocated for the line goes to zero. See worked example below.

When order is placed:

  • Sale order quantity 10
  • Quantity allocated 8
  • Quantity on shipments 0
  • Quantity on back order 2

When sale shipment for 8 is released:

  • Sale order quantity 10
  • Quantity allocated 0
  • Quantity on shipments 8
  • Quantity on back order 2

The most obvious changes are:

  1. The quantity fully allocated may go to zero for a sale order when the sale has a shipment, even if the shipment is not posted
  2. The quantity allocated on a sale order line may go to zero when the sale order line has a shipment

We’ve updated our documentation at https://readysell.atlassian.net/wiki/x/H4A9BQ should you require more information about this change. If you have any further questions, please contact Readysell Support.

Readysell 8

Readysell 8.37: Sprinkled with goodness

Readysell
September 14, 2016

Over the last couple of weeks we’ve been continuing our campaign to make Readysell easier for you to use and to put valuable business insights at your fingertips. With Readysell 8.37, now rolling out to all of our Readysell 8 customers, we’re glad to be delivering more of these improvements. There’s still more to do, so you can look forward to similar improvements in the releases to follow.

What’s new?

With this release, you’ll notice various goodies sprinkled across the system. Here’s just a few of the changes we’ve made:

  • Added useful fields to the default sales and purchasing screen layouts
  • Added highlighting to GP% and margin values on sales when they fall below configured thresholds
  • Added a “Open in Browser” button when viewing help pages in Readysell
  • Added new filters and a “Difference” column to the Product Import Audit screen
  • Introduced some new actionable metrics
  • Added a new “Sales by Period” report
  • Added an option for “Monday to Saturday” in the operating days for supplier cards

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

Readysell 8

Readysell 8.36: Faster than lightning

Readysell
August 24, 2016

What? Already you say? Yes, we know it’s only been 2 weeks, but Readysell 8.36 is now rolling out to all of our Readysell 8 customers. In this release we continue our focus on making it easier for you to use Readysell and putting valuable business insights at your fingertips. And don’t worry, we’re not done yet. You can look forward to similar improvements in the releases to follow.

Readysell 8.36: Identify and target areas for improvement with actionable metricsIdentify and target areas to improve with actionable metrics

We’ve recently compiled a number of key metrics that each dealer can use to gauge how their business is performing against similar dealers in the Office Brands group. In this release, we’re putting a number of those metrics at your fingertips by showing them on the Management Dashboard. We’ve colour coded each metric so you can spot if you’re falling behind, and you can even double click to get some advice on how to improve.

Quickly identify dead stock and lapsed/inactive customers

Clearing out dead stock and re-engaging lapsed or inactive customers are two key ways you can use the data in your system to improve the profitability of your business. To make things easier, we’ve added tailored view variants for these key scenarios. On the product list view, select the “Dead Stock” variant and on the card list view, select the “Customer Lapsed and Inactive” variant to get started.

Readysell 8.36: Navigate around effectively and never miss a detail with our latest UI tweaksNavigate around effectively and never miss a detail with our latest UI tweaks

We’ve observed that some of the most effective users of Readysell customise the user interface of their system to help them constantly improve their data and business processes. We are collaborating with these users to distil their changes into improvements that apply to and can be distributed to all Readysell users. In this release, we’ve started integrating some of these changes. You’ll notice that we’ve moved some tabs around based on common usage, we’re highlighting certain fields for emphasis and we’ve added colour-coding where it makes sense. We’ve done our best to merge these changes with any existing customistations you have, but in some cases your customisations may be lost. If that’s the case, you may need to re-create your customisations. We promise it will be worth it. We’d love to hear your feedback as we continue to make improvements in this area going forward.

Questions or comments?

Our documentation has been updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.