News

Readysell 8.30: Work it harder, make it better…

In Readysell 8.30, rolling out to all of our Readysell 8 customers over the next few days, we’ve continued our focus on improving the usability of the service module, addressed some long-standing requests from our backlog and added new integrations to help streamline your business processes.

Reduce costs and improve customer satisfaction with toner tracking

We’ve added toner tracking to our service module. Whenever you sell toner supplies to a customer, we’ll keep track of the sale so that you know how many toners your customer has used and how how long it’s lasted. We’ve even integrated FM Audit so that Readysell can automatically generate an order when toner levels are getting low.

Readysell 8.30: Streamline your payroll process with Readysell PayrollStreamline your payroll process with Readysell Payroll

Today we’re introducing Readysell Payroll, powered by KeyPay. Readysell Payroll is an online payroll system designed to make payroll simpler. It’s quick to set up, easy to use, affordable and fully integrated into your Readysell system. With unique features such as a cloud-based employee portal, time and attendance and automated superannuation, Readysell Payroll can drastically reduce your payroll overheads. Contact us today to learn more.

Automate your meter read imports with Print Audit integration

To ensure our customers have a range of options when it comes to Managed Print Services (MPS) systems, we’ve added support for Print Audit. With a variety of scan, fax and copy tracking tools, Print Audit has solutions ranging from externally connected hardware terminals to software that runs directly on supported photocopiers.

Readysell 8.30: Avoid keying errors and customer frustration with web-based meter count captureAvoid keying errors and customer frustration with web-based count capture

To improve ease-of-use and reduce user error, we’ve introduced an option to send customers a web link for meter count collection (instead of asking customers to reply to emails). Each customer has their own unique web link where they can update their meter counts at any time.

Reduce errors and streamline end-of-month with automated period maintenance

We’ve received feedback that opening and closing periods can be a hassle, and if forgotten, can lead to errors such as back-dated transactions. Readysell will now automatically open periods and automatically close periods once they have been completed.

Microsoft .NETDon’t forget!

A quick reminder about our post last week. With this version of Readysell, our minimum .NET Framework requirement has been updated to version 4.6. If you do not have an up-to-date .NET Framework, you will be unable to open Readysell on your PC. If you are unsure of what version of .NET you are running – we have created a small utility you can use. Download and run this utility to ensure you’re up to date, or to get you started on the upgrade process if you’re not.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

In other news…

Here’s a full list of changes.

  • [RSELL-7103] – Make extract products in sales shipments behave the same way as in sales orders
  • [RSELL-7171] – Require operator code on customer payments if enabled on workstation
  • [RSELL-7203] – Colour coding required on products
  • [RSELL-7334] – Remove requirement for address from supplier cards
  • [RSELL-7398] – Improve the usability of price book runs
  • [RSELL-7485] – Add “Add Attachment” feature to the Email Batch Defaults module.
  • [RSELL-7580] – Create Action Rule when a contract is going to expire
  • [RSELL-7592] – Sale Back Order Report (By Customer) – Sort lines by date within customer
  • [RSELL-7593] – Populate to Product File from price book.
  • [RSELL-7688] – Add the ability to archive location
  • [RSELL-7733] – Add Copy Button on Bank Deposits.
  • [RSELL-7772] – Integrate with Print Audit
  • [RSELL-7786] – Toner Tracking
  • [RSELL-7798] – Add an action allowing the next minimum and variance charge periods to be set to a period in the future for machines
  • [RSELL-7804] – Add the ability to print retail price change labels for any sell price change to the default sell price
  • [RSELL-7805] – Add a button to copy parts used from one product to another
  • [RSELL-7806] – Improve the update periods task to automatically create, close and open periods according to settings specified for the site
  • [RSELL-7807] – Add a button to post a stocktake but only change locations, leave quantity on hand as it is
  • [RSELL-7808] – Add optional sale line low margin alarm settings with default values that can be adjusted as system references
  • [RSELL-7826] – Add the ability for customers to enter meter counts from a web form link on an email
  • [RSELL-7870] – Integrate Readysell Payroll
  • [RSELL-7863] – Move tracking to Google Analytics
  • [RSELL-6436] – Retain customer details from lay-bys and orders for future use
  • [RSELL-7206] – Add a minimum order quantity field to supplier cards and use it in purchase runs
  • [RSELL-7407] – Provide option to automatically close tab after finalising a stock adjustment
  • [RSELL-7536] – Cancelled Customer Orders should not display in outstanding list on pos.

New .NET Framework requirement for Readysell 8.30

Starting next week, we will be rolling Readysell 8.30 out to Readysell 8 customers. With this version of Readysell, our minimum .NET Framework requirement has been updated to version 4.6. If you do not have an up-to-date .NET Framework, you will be unable to open Readysell on your PC.

Based on your version of Windows, the following will be required:

Workstations Windows Vista Framework update may be required. To be completed by customer.
Windows 7
Windows 8/8.1
Windows 10 No action required
Servers Framework update may be required. To be completed by Readysell support.

If you are unsure of what version of .NET you are running – we have created a small utility you can use. Download and run this utility to ensure you’re up to date, or to get you started on the upgrade process if you’re not.

Download “Readysell .NET Version Checker” ReadysellDotNetVersionChecker.exe – Downloaded 1117 times – 67 KB

We suggest you install this update ahead of time so that you’re ready to go when you receive the new version of Readysell. Here’s the process:

  1. Download the .NET Framework 4.6 installer. You have 3 options:
    1. Click the download link in the Readysell .NET Version Checker
    2. Go to https://www.microsoft.com/en-us/download/details.aspx?id=48130 and download manually
    3. When prompted (after you receive your Readysell 8.30 update), click Yes when asked “Do you want to install this .NET Framework version now?”
  2. Double click on the downloaded installer to start it.
    netframework_46_2
  3. Click “Continue” if a UAC prompt appears
  4. Accept the terms and proceed with the install
    netframework_46_4
  5. If prompted, restart the PC
    netframework_46_6
  6. Open Readysell as usual

If you have any problems or would like assistance with the process, please don’t hesitate to contact Readysell support and we’ll be happy to help you out.

Now Available: Tyro Payments integration

Tyro Payments logoWe’re pleased to announce that Tyro Payments EFTPOS integration is now available in Readysell 8.

Tyro Payments is Australia’s only independent and fastest growing EFTPOS provider. They serve 14,000+ customers and process over $7 billion annually in card transactions. We believe that Tyro offer a great solution for dealers who do not currently have integrated EFTPOS facilities due to their simple setup process and easy to understand fee structure. If you want to learn more about Tyro, please read the initial announcement on our blog.

To find out how you can get started today please contact Readysell Support.

Tyro Payments

Live stock availability now available for Pelikan Artline

Pelikan Artline logoReadysell 8 customers enjoying the benefit of the Readysell Supplier Stock Service (RS3) to lookup live stock data are now able to view stock availability of products supplied by Pelikan Artline. From your Readysell product screen, simply click the “Show Supplier Stock Levels” button and Readysell will show you up to date availability information for that product.

Readysell Supplier Stock Service (RS3) in action in Readysell 8

Pelikan Artline joins a growing list of suppliers integrated with RS3, including Dynamic Supplies, Alloys, Stationers Supply, Satex Distributors, WA Stationery and V Wholesale. Readysell is continuing to grow its list of industry integration partners for both electronic ordering and supplier stock integration. We’ll keep you posted as we introduce new integration partners.

If you have any questions or require assistance getting started with the new integration features, please feel free to contact our support team.

Readysell 8 Reporting Update

We’re pleased to announce the release of the Readysell reporting best practices and standard reports.

Over the last few months we’ve been working hard in conjunction with the Office Brands ERP Steering Committee to develop and document a set of standard reports, ranging from transactional and operational reporting through to high-level management reports. In line with the Readysell reporting module, we have documented these standard reports in three key areas:

FormReport_32x32

Form Reports

ListViewReport_32x32

List Reports

BO_PivotChart_32x32

Analysis Reports

 

We’ve also documented some best practices for reporting to help you decide which type of report to use in which scenario. In summary:

  • You may not need a report, often list views, particularly saved view variants, can give you live report like features without having to run a separate report.
  • Use form reports most of the time when you need a report. Particularly when you need presentation quality, external reports or custom calculations.
  • Use analysis reports to supplement form reports for things like ad-hoc reporting, cross tab views of your data, your custom management reporting requirements or where it is necessary to “drill into” the data in more depth.
  • Use list reports in special cases where you can’t get the result you want from a list view.

Over the coming months we will be sending a series of emails highlighting how you can deliver concrete benefits to your business by using the Office Brands standard reports. We also plan to make presentations about the Office Brands standard reports at the road show in early 2016.

In order to get the most benefit out of the Office Brands standard reports:

  • Consider referring to the reporting best practices documentation when you need a new report. You can save time and potential charges by using one of the standard reports where appropriate.
  • Keep an eye on our ongoing updates about reporting, there is sure to be one or two points that could help your business.
  • Get to the Office Brands roadshow in 2016. This is your chance to get some reports training and face to face discussion on how to benefit from those reports.
  • Schedule an hour or two report training with Readysell each year, to ensure you are up to date with all the latest developments.

If you have any questions that you’d like addressed, please contact Readysell support and let us know.

Coming Soon to Readysell 8: Tyro Payments integration

Tyro Payments logoWe’re pleased to announce that in the coming weeks we will be offering Tyro Payments EFTPOS integration as part of Readysell 8.

Tyro Payments is Australia’s only independent and fastest growing EFTPOS provider. They serve 14,000+ customers and process over $7 billion annually in card transactions. We believe that Tyro offer a great solution for dealers who do not currently have integrated EFTPOS facilities due to their simple setup process and easy to understand fee structure.

Tyro Payments

  • No phone line required
  • No lock-in contract
  • No cancel/break fees
  • No admin fees
  • No setup fees
  • No charge back fees
  • Free phone authorisation
  • Free receipt paper rolls

Other Banks

  • 450 per dial-up phone line
  • 1–5 year lock-in term
  • $110–$550 cancel/break fees
  • $28-$30 admin fees
  • $80-$100 setup fees
  • $30 per charge back incident
  • $2.90 per phone authorisation
  • Stationery fees

To find out more about what’s involved, please contact Readysell Support and we’ll be happy to point you in the right direction.

Take service on the road with Readysell Mobile

We’re pleased to announce the release of our service technician functionality in Readysell Mobile 1.2, which will be available for download starting tomorrow. Readysell Mobile is the companion app designed to provide you with access to various Readysell functions on your mobile or tablet devices, whether you’re in the office or out on the road.

Our service functionality allows you technicians to:

  • Access up to date machine, fault and customer information, avoiding trips or calls to the office
  • Track travel, repair time and GPS location
  • Quickly back order required parts by manually entering part numbers or scanning barcodes with the phone/tablet camera
  • Integrate with the phone calendar to provide seamless reminders
  • Sign off on job completion with on-screen signature capture

In addition, we’ve also make the following general app improvements

  • Introduction of stocktake functionality
  • Improvements to sale shipment and stock transfer out picking

To try out Readysell Mobile on your device of choice, use the links below:

Once you’ve got the app installed on your device, you can find helpful information at our wiki to get you started.

 

Readysell 8 Time-Saving Tip: Automated matching generation of transactions on bank reconciliation

We are planning to make a series of videos highlighting key time-saving features of Readysell 8 and how you can get started with using them in your business. In the first video of what will hopefully become a series, we cover automated matching generation of transactions on bank reconciliations.

We’d love to hear your feedback on whether you find such videos useful, and if you have any specific areas you’d like us to cover.

Readysell 8.29: Laying the service groundwork

In Readysell 8.29, rolling out to all of our Readysell 8 customers over the next couple of days, we’ve focused on improving the usability of the service module and implementing some general usability tweaks to assist with common processes.

Improve the productivity of your service organization with service module improvements

In the the first of what will be a series of service module improvements, we’ve focussed on some general usability improvements (such as improved screen layouts) and laying the groundwork for service module integration into the mobile app, support for scheduling and service module reporting.

Readysell in tablet modeGet more out of modern devices with Windows 10 tablet mode support

Readysell will automatically detect if your Windows 10 PC has entered tablet mode (either manually, or if the keyboard is detached from your hybrid PC – such as a Microsoft Surface) and will seamlessly adapt its interface to a touch-friendly mode. This will allow you to more easily use Readysell with your fingers, while still providing you with the full power of the Readysell Windows application.

More easily spot and avoid errors with sale line highlighting

Readysell will now highlight any sale order lines or sale back order lines that have been placed for a discontinued product in red. This will allow you to either source the item from an alternate supplier or substitute with a ranged product.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

The lowdown

Here’s a full list of changes.

  • [RSELL-7232] – Add the ability to generate product labels from price book runs
  • [RSELL-7282] – Display of multiple levels on list views for web categories like product categories
  • [RSELL-7321] – List view of Addresses
  • [RSELL-7322] – Contacts List View V8
  • [RSELL-7375] – Implement “Tablet Mode” in Windows 10
  • [RSELL-7527] – Highlight discontinued lines on sales and back orders
  • [RSELL-7577] – Improve usability of service module
  • [RSELL-6432] – Add prompt to ask whether transfer should be printed after posting
  • [RSELL-6437] – Allow sales to be linked to lay-bys from the sale screen
  • [RSELL-6443] – Record email address against lay-by customer details
  • [RSELL-7620] – “Sales Person” should be “Sales Rep” on tax invoices
  • [RSELL-7651] – Unable to sort on machine shipments tab
  • [RSELL-7655] – Service order validation is too strict if actual times are not rounded
  • [RSELL-7663] – Exception building Prepare SaleShipments

Tidying up your product file and improving your EZCode compliance

Cleaning toolsThe Office Brands 7-digit EZCode system has now been in place for a number of years, however we still hear from customers with established product databases about ways they can tidy up duplicate products and improve their EZCode matches.

Readysell can run a script against your data to find products on your system that have an existing EZCode and merge them with duplicates (such as products coded with a legacy supplier code). Tidying up your product file can not only lead to productivity gains (by reducing end user and customer confusion), but also improves reporting and business intelligence compliance.

The Readysell matching algorithm is based on the following criteria:

  • All bar codes that match on the right hand side
  • Bar codes that match on the right hand side where the two bar codes are different
  • All supplier codes that match on the right hand side
  • Supplier codes that match on the right hand side where the supplier codes are different
  • Bar code exact matches
  • Supplier code exact matches

If you are interested in Readysell assisting you with tidying up your product file, please open a ticket at our Support Centre.