News

Readysell 8.31: It’s what’s inside that counts

In Readysell 8.31, rolling out to all of our Readysell 8 customers over the next few days, we’ve focussed on under-the-hood improvements to help with performance and reliability. We have, however, managed to slip in a few new features to tide you over until our next release.

Instructional video on deliveries in Readysell MobileEmpower your delivery drivers with the Readysell Mobile app

We’ve added deliveries to the Readysell mobile app. Delivery drivers can access delivery runs created in Readysell and accept proof of delivery from customers. You can even keep track of where deliveries are up to right from within Readysell! We’ve put together a short instructional video to get you started with this feature. Click here to learn more about or to download the Readysell Mobile app.

Keep information at your fingertips with improved Office Brands integration

Improved integration with the Office Brands data portal means you can now access your product’s attribute, cross-sell and up-sell data right from your Readysell product file. Right now, your sales and customer service reprentatives can use this information to help better serve your customers and in future versions we will be allowing you to make better use of this information in your sales process.

Readysell 8.31: Better organize your customers and suppliers with card file improvementsBetter organize your customers and suppliers with card file improvements

You can now attach an image to a Readysell card to identify a company or individual. We’ve even improved our “Send Contacts to Outlook” feature to automatically add this image to your Microsoft Outlook® address book and have it show when you send or receive emails or accept phone calls from your customers.

Improve staff efficiency with user experience improvements

We’ve updated the default look and feel of Readysell to match the Microsoft Office® 2016 suite of applications. This means your users will feel comfortable when switching between Office® applications and Readysell.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

You want moooorree?.?.?…

We’ve also made a number of smaller improvements and under-the-hood changes. Here’s a full list. If you’d like more details about any of the below items, please don’t hesitate to get in touch with us through our Support Centre .

  • 11046 Upgrade to XAF 15.2
  • 11053 Migrate to XPO data caching
  • 11060 Code cleanup
  • 11094 Improve handling of dates and times
  • 11198 Integrate with TOTECS
  • 11430 Ability to view customer history at POS
  • 11435 Add a delivery module to the mobile app
  • 11436 Open till draw and print receipt on payin/payout transaction
  • 11439 Add SALWEB to the Sale Order Transaction Type filter
  • 11440 Improve handling of automatic contract uploads to accommodate non-list default level
  • 11441 Add the customers “Card Type” and “Description” fields at POS when creating new customer
  • 11442 Improve Office Brands data integration
  • 11505 API to allow creating and updating of cards
  • 11514 Invoice layout not printing when completing sale order
  • 11515 “Show Related” for pay-in/pay-out on shift details does not work
  • 11531 Ability to report on customer creation from Point of Sale

Summer scoop

Australian flag thongs on the beachLimited support Monday 25th of January

Due to the Australia Day public holiday on Tuesday the 26th of January, many of our customers are either not trading or trading at a limited capacity on Monday the 25th of January.

Correspondingly, the Readysell office will be open for critical and emergency support only. If you require support on Monday, please call 02 9792 4439.

Automated updating of product data in Readysell 7

We previously announced that Readysell 7 customers have access to automated updates of product data from Office Brands. For those not yet making use of this feature, we’d like to send out a quick reminder.

The feature, “Price Book Runs”, can mass update pricing on existing products in your product file that match back to the Office Brands Data Portal. Price Book Runs are not for adding new products, it is only for updating existing products in your product file.

Please visit the Readysell Support Centre to view the documentation and please open a ticket if you would like assistance in implementing this feature on your system.

Readysell 8 development plans

We’re spending the first portion of 2016 working on small requests, improvements and quality improvements to Readysell 8. As such, the release of 8.31 (more details on that in the next couple of days) will be the last major update for a period of time.

As we ramp up again for development, we will send out a short plan/roadmap to give you an idea of what we plan to implement in 2016.

Update on Windows 10

Last year we notified you about Readysell’s support for and policy on Windows 10. We’d like to re-iterate our policy as a number of customers have landed themselves in trouble by not following the procedure.

Before you embark on upgrading any PCs in your business, please keep the following in mind:

  • We do NOT recommend doing any OS upgrades on machines used as servers
  • It’s safest to upgrade one PC at a time to minimize the impact of any expected or unexpected downtime
  • The best time to upgrade is after hours or non-working days, as this introduces the least amount of disruption

If you have any questions about Windows 10, our support staff will be more than happy to help out. Just open a support ticket and we’ll be right on the case.

Readysell office closed today

Tree fallen over the road

Well, there’s your problem…

Due to a severe thunderstorm that swept the area yesterday, Readysell’s office is without electricity today and will be closed.

If you require critical or emergency support, please call 02 9792 4439. For all other support queries, please lodge a ticket at our Support Centre and we’ll endeavour to get back to you as soon as possible.

At this stage, we don’t have an ETA on when the situation will be resolved, but we will send out another update should it continue beyond today.

Merry Christmas from Readysell

Readysell ChristmasIt always seems to creep faster than we’d like, and this year is no exception. Christmas and the New Year is nearly upon us and we’d like to take some time to reflect on the year that has passed, express our thanks and gratitude to our valuable customers and inform you of our arrangements for the holiday season.

The Readysell office will be closed this year from Monday 21st of December, 2015. Business will resume on Monday 4th of January, 2016. Members of our support team will be available during this period for critical or emergency support issues only.

We’d also like to take this opportunity to highlight some of the larger changes and events from 2015.

There’s plenty more planned for 2016, so stay tuned for announcements over the coming months.

Merry Christmas!

Thank you to all of our customers for your ongoing business, thoughtful feedback and support. We wish you all a merry Christmas and a safe and happy New Year!

Update on Windows 10

Earlier in the year we notified you about Readysell’s support for and policy on Windows 10. We’d like to take the time to update you on Windows 10 and expand on our previous notification.

Since it’s launch on July 29th, Windows 10 has been installed on an unprecedented 148 million PCs worldwide and has already received it’s first major update. Based on our experience with the operating system, we believe Windows 10 is a worthwhile upgrade for any workstations in your organization.

Before you embark on upgrading any PCs in your business though, we suggest you keep the following in mind:

  • We do NOT recommend doing any OS upgrades on machines used as servers
  • It’s safest to upgrade one PC at a time to minimize the impact of any expected or unexpected downtime
  • The best time to upgrade is after hours or non-working days, as this introduces the least amount of disruption

If you have any questions about Windows 10, our support staff will be more than happy to help out. Just open a support ticket and we’ll be right on the case.

Streamline your payroll process with Readysell Payroll

In Readysell 8.30 we introduced Readysell Payroll, powered by KeyPay. Readysell Payroll is an online payroll system designed to make payroll simpler. It’s quick to set up, easy to use, affordable and fully integrated into your Readysell 8 system.

Readysell 8.30: Streamline your payroll process with Readysell Payroll

What’s Included?

With unique features such as a cloud-based employee portal, time and attendance and automated superannuation, Readysell Payroll can drastically reduce your payroll overheads.

Compliant Awards

Use our growing library of modern awards to automate your payroll compliance.

Find out more →

Time & Attendance

Use the web kiosk to allow employees to clock on and off, on site, using any web enabled device.

Find out more →

Employee Scheduling

Scheduling with award-based shift costing will help to reduce your staffing costs

Find out more →

Flexible Payroll

Lots of easy to configure options make it easy to setup Readysell Payroll just to your liking.

Find out more →

Pay Conditions

Create your own award rule sets or EBA’s to add compliance to your business processes.

Find out more →

Integration

Automatically import your pay runs into your Readysell 8 cashbook to streamline your payroll process.

Find out more →

Timesheets

Import timesheets into your payrun with a single click.

Find out more →

Automate

Simplify your payroll with automated super payments, termination and leave calculations.

Find out more →

Pricing

Readysell Payroll Standard

Readysell Payroll Plus

  • Standard payroll functionality
  • Timesheets
  • Quarterly superannuation payments
  • Submit ATO forms online
  • Unlimited employees
  • All features of the ‘Standard’ plan
  • Automated pay conditions
  • Pre-built Awards
  • Time and Attendance kiosk
  • Employee scheduling
$4/month
per active employee
$6/month
per active employee

Where do I sign?

Contact us today to get started.

Important change affecting auto-warehousing

For our Readysell 8 customers utilising our auto-warehousing features, we’d like to make you aware of a change in the logic around how back orders are handled that will be in place starting tomorrow. This change is necessary to ensure consistency within Readysell and to make auto-warehousing work with additional customer back order scenarios.

If a customer card was set to not allow sales back orders, auto-warehousing used to wait until 100% of the sale order was allocated. In some cases this was not be ideal. As a result, we have changed the way Auto-warehouse handles customers that do not allow sales back orders. There are now two ways of handling customers that don’t want back orders:

  1. Turn off the Back Order Allowed check-box
    •  As soon as one shipment is posted for the sale order, the sale order’s status will be changed to “Cancelled
    • Any order lines that were not supplied by the first sale shipment will never be supplied
    • Auto-warehousing will:
      • wait until the sale order reaches the Min Allocation %, just like any other orders
      • wait after releasing one shipment. It will not release any more shipments for the order as long as one shipment exists for the order
  2. Set the Max Shipments/Sale to 1
    • The system will not allow any shipments for the order until all of the lines on the order are fully allocated
    • Once all the lines are allocated, Auto-warehouse will release a sale shipment for the full amount ordered on all the sale order lines

More details (including screenshots of where to find these settings) can be found on our wiki.

Readysell 8.30: Work it harder, make it better…

In Readysell 8.30, rolling out to all of our Readysell 8 customers over the next few days, we’ve continued our focus on improving the usability of the service module, addressed some long-standing requests from our backlog and added new integrations to help streamline your business processes.

Reduce costs and improve customer satisfaction with toner tracking

We’ve added toner tracking to our service module. Whenever you sell toner supplies to a customer, we’ll keep track of the sale so that you know how many toners your customer has used and how how long it’s lasted. We’ve even integrated FM Audit so that Readysell can automatically generate an order when toner levels are getting low.

Readysell 8.30: Streamline your payroll process with Readysell PayrollStreamline your payroll process with Readysell Payroll

Today we’re introducing Readysell Payroll, powered by KeyPay. Readysell Payroll is an online payroll system designed to make payroll simpler. It’s quick to set up, easy to use, affordable and fully integrated into your Readysell system. With unique features such as a cloud-based employee portal, time and attendance and automated superannuation, Readysell Payroll can drastically reduce your payroll overheads. Contact us today to learn more.

Automate your meter read imports with Print Audit integration

To ensure our customers have a range of options when it comes to Managed Print Services (MPS) systems, we’ve added support for Print Audit. With a variety of scan, fax and copy tracking tools, Print Audit has solutions ranging from externally connected hardware terminals to software that runs directly on supported photocopiers.

Readysell 8.30: Avoid keying errors and customer frustration with web-based meter count captureAvoid keying errors and customer frustration with web-based count capture

To improve ease-of-use and reduce user error, we’ve introduced an option to send customers a web link for meter count collection (instead of asking customers to reply to emails). Each customer has their own unique web link where they can update their meter counts at any time.

Reduce errors and streamline end-of-month with automated period maintenance

We’ve received feedback that opening and closing periods can be a hassle, and if forgotten, can lead to errors such as back-dated transactions. Readysell will now automatically open periods and automatically close periods once they have been completed.

Microsoft .NETDon’t forget!

A quick reminder about our post last week. With this version of Readysell, our minimum .NET Framework requirement has been updated to version 4.6. If you do not have an up-to-date .NET Framework, you will be unable to open Readysell on your PC. If you are unsure of what version of .NET you are running – we have created a small utility you can use. Download and run this utility to ensure you’re up to date, or to get you started on the upgrade process if you’re not.

Questions or comments?

Our documentation is in the process of being updated to reflect the latest changes, but we know that it can be tough to wrap your head around what’s new and how it affects you. Please open a ticket through our Support Centre and we’ll be happy to help you out.

In other news…

Here’s a full list of changes.

  • [RSELL-7103] – Make extract products in sales shipments behave the same way as in sales orders
  • [RSELL-7171] – Require operator code on customer payments if enabled on workstation
  • [RSELL-7203] – Colour coding required on products
  • [RSELL-7334] – Remove requirement for address from supplier cards
  • [RSELL-7398] – Improve the usability of price book runs
  • [RSELL-7485] – Add “Add Attachment” feature to the Email Batch Defaults module.
  • [RSELL-7580] – Create Action Rule when a contract is going to expire
  • [RSELL-7592] – Sale Back Order Report (By Customer) – Sort lines by date within customer
  • [RSELL-7593] – Populate to Product File from price book.
  • [RSELL-7688] – Add the ability to archive location
  • [RSELL-7733] – Add Copy Button on Bank Deposits.
  • [RSELL-7772] – Integrate with Print Audit
  • [RSELL-7786] – Toner Tracking
  • [RSELL-7798] – Add an action allowing the next minimum and variance charge periods to be set to a period in the future for machines
  • [RSELL-7804] – Add the ability to print retail price change labels for any sell price change to the default sell price
  • [RSELL-7805] – Add a button to copy parts used from one product to another
  • [RSELL-7806] – Improve the update periods task to automatically create, close and open periods according to settings specified for the site
  • [RSELL-7807] – Add a button to post a stocktake but only change locations, leave quantity on hand as it is
  • [RSELL-7808] – Add optional sale line low margin alarm settings with default values that can be adjusted as system references
  • [RSELL-7826] – Add the ability for customers to enter meter counts from a web form link on an email
  • [RSELL-7870] – Integrate Readysell Payroll
  • [RSELL-7863] – Move tracking to Google Analytics
  • [RSELL-6436] – Retain customer details from lay-bys and orders for future use
  • [RSELL-7206] – Add a minimum order quantity field to supplier cards and use it in purchase runs
  • [RSELL-7407] – Provide option to automatically close tab after finalising a stock adjustment
  • [RSELL-7536] – Cancelled Customer Orders should not display in outstanding list on pos.

New .NET Framework requirement for Readysell 8.30

Starting next week, we will be rolling Readysell 8.30 out to Readysell 8 customers. With this version of Readysell, our minimum .NET Framework requirement has been updated to version 4.6. If you do not have an up-to-date .NET Framework, you will be unable to open Readysell on your PC.

Based on your version of Windows, the following will be required:

Workstations Windows Vista Framework update may be required. To be completed by customer.
Windows 7
Windows 8/8.1
Windows 10 No action required
Servers Framework update may be required. To be completed by Readysell support.

If you are unsure of what version of .NET you are running – we have created a small utility you can use. Download and run this utility to ensure you’re up to date, or to get you started on the upgrade process if you’re not.

Download “Readysell .NET Version Checker” ReadysellDotNetVersionChecker.exe – Downloaded 1266 times – 67.36 KB

We suggest you install this update ahead of time so that you’re ready to go when you receive the new version of Readysell. Here’s the process:

  1. Download the .NET Framework 4.6 installer. You have 3 options:
    1. Click the download link in the Readysell .NET Version Checker
    2. Go to https://www.microsoft.com/en-us/download/details.aspx?id=48130 and download manually
    3. When prompted (after you receive your Readysell 8.30 update), click Yes when asked “Do you want to install this .NET Framework version now?”
  2. Double click on the downloaded installer to start it.
    netframework_46_2
  3. Click “Continue” if a UAC prompt appears
  4. Accept the terms and proceed with the install
    netframework_46_4
  5. If prompted, restart the PC
    netframework_46_6
  6. Open Readysell as usual

If you have any problems or would like assistance with the process, please don’t hesitate to contact Readysell support and we’ll be happy to help you out.

Now Available: Tyro Payments integration

Tyro Payments logoWe’re pleased to announce that Tyro Payments EFTPOS integration is now available in Readysell 8.

Tyro Payments is Australia’s only independent and fastest growing EFTPOS provider. They serve 14,000+ customers and process over $7 billion annually in card transactions. We believe that Tyro offer a great solution for dealers who do not currently have integrated EFTPOS facilities due to their simple setup process and easy to understand fee structure. If you want to learn more about Tyro, please read the initial announcement on our blog.

To find out how you can get started today please contact Readysell Support.

Tyro Payments